Originally Posted by
FlyingOnceMore
They're so antiquated I'm surprised they don't demand carbon paper tickets. Email them back and ask if you should send your phone with your e-ticket receipt. I doubt they would have a clue what you were on about.....
The guy I am dealing with here seems to be one of those people who just should not be in the service industry.
Originally Posted by bmi guy
We physically need to receive your boarding cards, itinerary/receipt and the completed form before any such requests can be processed
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And how about electronic BPs? As you say, please mail in your phone.... Madness