FlyerTalk Forums - View Single Post - Accor ignoring customer e-mails

Apr 25, 2011 | 4:24 am

#7

camsean

Join Date: Mar 2007

Location: TSV, Australia

Programs: Hilton Honours Gold, AC 50k, Bonvoy Gold, Accor Plus Gold, IHG Platinum Amb.

Posts: 2,424

Quote:

Originally Posted by Accor Concierge

Hello,
Please allow them maximum 2 weeks to get back to you.
If it's urgent, please contact our customer service by phone : http://www.a-club.com/en/phone-contact.html

Thank you!

Dieu Anh

Wow, two weeks is a very poor response time for a business.

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