Originally Posted by
Crazyhotelguy
Now, if this is JFK-SFO, aren't all udu's cleared at the gate? This makes it unlikely that the GM had been confirmed in FC on the previous flight.
That wasn't specific to this instance, but more about rebooking in Y in general. And in general, for some of the reasons I enumerated, I think it's a bad idea for GAs to start shuffling things that reservation/ticketing agents have done because they think they know better. Specify rebooking criteria, get the agents to do it right, and then just have the GA process the lists as they come up.