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Old Mar 4, 2011 | 8:51 am
  #4  
BobRoss
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Join Date: Nov 2009
Location: PHL
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Posts: 953
Originally Posted by MNAudiS4
So you got two seperate people to bend the rules and you are proud. Most of us want consistancy and you are proud to have them bend the rules for you.
Yeah, I definitely agree that consistency is a good thing. However, I also think that there are times in which it is beneficial to bend the rules in a customer-service friendly way, and I appreciate the GA and FA that did so.
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