Originally Posted by
Hyperacusis
I always call the NY call center (1-800-777-3999). Just hit 2 for First/Business and I instantly get an agent, either from the NY office or the Dubai call center. Works great.
I've found that the US number always directs me to Mumbai rather than Dubai. The ringtone for Mumbai is very distinctive and also the convent English accents. In contrast the Dubai call center also have plenty of Indians but mainly from the South with their own distinctive accents.