Originally Posted by
ung1
I've started calling only after the Singapore office is closed since they started redirecting to the Indian Call Centre. They pick up in one ring (unlike forever for the Singapore office) and sort everything out fast, though there's all the annoying things I mentioned in my post.
I don't think it's possible to get through to them in Dubai though.
Aha clever. I was surprised once when I rang EK in the UK at around 1am and they picked up straight away, although the agent told me that it diverts to the Dubai centre!