FlyerTalk Forums - View Single Post - Hyatt.com/GP.com---Website Issues
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Old Nov 7, 2010 | 6:51 pm
  #186  
wbernahl
 
Join Date: Sep 2010
Location: chicago
Programs: Gold Passport, AA Advantage, Mileage Plus
Posts: 22
Originally Posted by FriendlySkies
I've been having issues all afternoon when trying to book.

First issue is when typing in the destination and date. After I enter it, I get taken back to the screen to re-enter the info. I usually have to close the website, and start over..

Second, Sorry, we're experiencing technical difficulties and were unable to complete your request.

* Hyatt Home Page
* Find a Hotel
* Make a Reservation
* Hyatt Gold Passport
* Hyatt Vacation Club
* Customer Service


We apologize for any inconvenience this error may have caused. Our system has automatically logged this error, but if you want to give us some more details, please visit our website feedback form.

Bill from E-Commerce here. This is not good. I just checked the transaction monitors and everything looks fine except some very rare booking issues which I forwarded on to the operations group to look at - but nothing that would explain your problems. I also did a test booking without issue.

Possibly there is an issue with an individual server. If this were the case, closing your browser, reopening it and trying again would resolve the problem. However, if that were happening, the monitors should show something.

We'll take a closer look at the logs and see if we can figure out what happened.

We really are sorry for the inconvenience.

Anyone else seeing problems?
wbernahl is offline