Originally Posted by
wbernahl
Bill from Hyatt E-Commerce here. Session timeouts are set to 10 minutes which means 10 minutes of inactivity resets your session. Our logs show this value works for virtually all users. Could you please describe the situations where this timeout value is causing you a problem? Thanks.
Nice to have you here.
Quite frequently I'm in the middle of looking at my Hyatt Gold Passport account (e.g., reconciling what posted vs. what I had requested [points vs. miles]... that's a different thread, though). I switch to a different window to do something else "briefly", and when I switch back, I find that it was not brief enough, my hyatt.com session has timed out.
If I didn't trust my Web browser to let it memorize my password, I'd be even more annoyed. As it stands, if I were in the middle of a search, for example, it's annoying for the search to be lost and have to start over when I have to log in again due to the aggressive timeout.