FlyerTalk Forums - View Single Post - Question (maybe rant) on Elite Upgrade Process
Old Mar 27, 2010 | 10:42 pm
  #11  
IAHtraveler
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Originally Posted by exiled2tx
We are on the same PNR but I found that I've been upgraded in the past without her and Continental splits the record at that time.
CO will not split the record without you requesting to do so; nor will they upgrade you if y'all are on 1 record (they consider the group as the lowest person on the list... which is your non-elite spouse). You should call 'em and ask to have it split. Then you *might* be upgraded beforehand & then have your spouse added to the upgrade list at the airport.
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