Originally Posted by
FlyingForEternity
Richard Anderson (Jan 12, 2010 10:15:41 AM)
We needed to take an adopt-and-go strategy on IT systems. As we complete the inventory integration, we will continue to make significant investments in IT. The crew systems were actually the same technology but later releases so it should be something we can fix in relatively short order. As to nwa.com and delta.com, they are actually very close in terms of functionality and customer acceptance. In neither case are we really winning against all consumer web sites. Consequently, we will undertake significant investment in delta.com after inventory cutover.
Originally Posted by
Sabai
This is too funny!
In the pantheon of Clueless American CEOs, I'd put him right up there with Roger Smith.
Originally Posted by
Evan!
He's not serious is he?
So y'all read the one part you disagree with and ignore the others that provide substance and discuss/prove that they see there are issues & they are going to be addressed?