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Thread: E mailed DL....received auto reply from NW???
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Old Nov 24, 2009 | 9:24 am
  #9  
socrates
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Originally Posted by FlyingHigh20
Number 2 is questionable - NWA agents still cant handle that many Delta issues due to system limitations. As much as I prefer NWA customer service, I'd much rather have a DL agent handle a DL problem.
legacy NWA agents have access to both DLMatic and PARS these days and all but a few have been trained in DLMatic
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