Originally Posted by
IrisT
I agree with everyone who thinks the value of being a HHonors member has dropped a notch. Marriott was at the bottom of my list of choices because I feel their upgrades and points program is one the worst. I have now lumped my Hilton and Marriott choices into the same category.
Hilton is by far the worst. Don't lump them into the same category as Marriott. My Marriott Rewards never expire. Hilton wiped out over 100,000 points from my account. When I called they told me tough luck. I haven't stayed at a Hilton since and never will. US Air did the same thing. So you might equate Hilton with Useless Air.
On top of it all they don't want you to spend the points when they aren't busy reneging on them. My experience has been it is very difficult to book award nights with Hilton.
Hilton get a thumbs down here.