Originally Posted by
DavidJBell
I had an involuntary downgrade from D to L from a flight out of JFK recently. When I spoke to QF, the changed my routing to fly in/out of EWR, as it's all part of NYC (which is not what the normal ticketing people consider, but I wasn't going to argue). My next step is to get an infant paper ticket changed, but I asked the person I was speaking to to put a note in my file saying it was an involuntary downgrade, so here's hoping.
Technically EWR and JFK (and LGA) are treated as co-located terminals similar to LGW/LHR/LCY et al.
Suggest you write a letter to QF and see what happens and sooner rather than later. I would not be surprised to see a voucher (MCO) come your way.
Finally, if you purchased the ticket in the EU, there is a possibility you might be entitled to EU compensation so I suggest you do a search to find threads on the subject. There are a number on the BA and LH forums worth reading.
