FlyerTalk Forums - View Single Post - Involuntary Downgrade on AONEX Ticket
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Old May 25, 2009 | 9:35 pm
  #23  
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Originally Posted by LHSEN
Agreed. However, imo CX should not re-price nor charging fee if I change the date of the flight to get myself back into First class, especially CX cancelled (not even because of a aircraft change) a flight, and I have made every effort to work around my schedule to re-accommodate ...
I agree, public relations and customer service go a long way in this day and age...
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