Why Did My CPU (Upgrade) Not Clear?

dumdum · Jan 17, 13, 2:53 am

I have a flight coming up on Sunday from ORD to DEN. I was expecting CPU to clear by now as I am a 1K and its past 96 hour mark and there are 9 seats available for upgrade. On the upgrade it says "Upgrade Requested". Also this is my first trip this year.

Is something wrong with United or I am not eligible?

AZjohns · Jan 17, 13, 3:21 am

Quote:

Originally Posted by dumdum

Is something wrong with United.....?

Hmmm, that's a loaded question if I ever heard one

You may want to take a little time and check out this thread for an answer:
Wow, they're sure selling a lot of upgrades

eleeut · Jan 17, 13, 4:11 am

R availability or seat map availability does not mean that they will release seats for CPU. rev / inventory management will release when they think they can't sell the inventory.

if you are seeing "UG Requested" you're in the queue. no need for you to do anything else.

mre5765 · Jan 17, 13, 4:59 am

Hub to hub CPUs on a Sunday are difficult to clear even for a 1K. As others have noted, the selling of upgrades for cash does not help.

Also just because there are 9 unassigned seats or 9 seats of F and or A fare inventory left is not an indication of how many unsold seats there are. UA can and will over sell F.

dumdum · Jan 17, 13, 5:56 am

They are showing 9 available for RPU. I had multiple experiences with such upgrades clearing but I dont know much about how they do it.

Chevelter · Jan 17, 13, 6:04 am

I have an afternoon flight next Friday from ORD to BOS. I applied RPU over a month ago and am still waitlisted, and I'm Global Services. First class cabin shows only 3 seats assigned out of 16. I'm sure they'll release a seat to me by flight time, but in my experience this is quite abnormal.

repcool · Jan 17, 13, 7:09 am

I am on a flight in 8 hours with 2 free seats on the seat map. i am top of the list but not yet upgraded. its just that those seats are not yet available for CPU's. Nothing new there.

mre5765 · Jan 17, 13, 7:13 am

Quote:

Originally Posted by dumdum

They are showing 9 available for RPU. I had multiple experiences with such upgrades clearing but I dont know much about how they do it.

In that case it went to R9 after 96 hours or it is yet another SHARES bug. If you are still not cleared at 72 hours, call.

LilAbner · Jan 17, 13, 7:22 am

Quote:

Originally Posted by mre5765

In that case it went to R9 after 96 hours or it is yet another SHARES bug. If you are still not cleared at 72 hours, call.

"R" inventory DOES NOT get anyone a "CPU"!
This has been explained many, many times.
The OP needs to wait for the sweep.

Calling may get something done, but attempting to trump other on the list only pisses off res agents when they continually receive these calls, and in fact for a while they eliminated the availability to even see "R" inventory because of this.

dumdum · Jan 17, 13, 7:52 am

Quote:

Originally Posted by LilAbner

"R" inventory DOES NOT get anyone a "CPU"!
This has been explained many, many times.
The OP needs to wait for the sweep.

Calling may get something done, but attempting to trump other on the list only pisses off res agents when they continually receive these calls, and in fact for a while they eliminated the availability to even see "R" inventory because of this.

I was just going by previous experience where the upgrades would clear around T-96 for me when there were around 9 RPU seats available. I thought I knew how these work

I guess I am left clueless

alexperi · Jan 17, 13, 7:58 am

They will wait till the very last minute to squeeze revenue from the seats, and only then release the seats. Welcome to the new United.

limey1K · Jan 17, 13, 7:58 am

Quote:

Originally Posted by dumdum

I was just going by previous experience where the upgrades would clear around T-96 for me when there were around 9 RPU seats available. I thought I knew how these work

I guess I am left clueless

Same here. I can't remember the last time I got one at T-96. My experience has been seeing plenty of open F seats at t-96 and then watching them dwindle to Zero by boarding. I usually sit at #1-5 on the list and watch the seats evaporate. I guess there are a ton of people taking them up on the buy-up offers.

LilAbner · Jan 17, 13, 8:34 am

Quote:

Originally Posted by alexperi

They will wait till the very last minute to squeeze revenue from the seats, and only then release the seats. Welcome to the new United.

Can you blame them??? After all they are kind-a in business to make money & not give away the farm!

UA-NYC · Jan 17, 13, 8:36 am

Quote:

Originally Posted by LilAbner

"R" inventory DOES NOT get anyone a "CPU"!
This has been explained many, many times.
The OP needs to wait for the sweep.

Calling may get something done, but attempting to trump other on the list only pisses off res agents when they continually receive these calls, and in fact for a while they eliminated the availability to even see "R" inventory because of this.

Shannon also explained if R>2 and CPUs aren't processing at an UG window, there's likely an out of sync res screwing everything up.

Call and see what happens. It's a broken system.

escapefromphl · Jan 17, 13, 8:46 am

Quote:

Originally Posted by UA-NYC

Shannon also explained if R>2 and CPUs aren't processing at an UG window, there's likely an out of sync res screwing everything up.

Call and see what happens. It's a broken system.

Is this a fact? Can anyone point to the post, I see R>2 many times inside the UG window.