Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
#976
Join Date: Dec 2015
Programs: UA 1K
Posts: 90
Quote:
Originally Posted by roxie View Post
Since the LAS-DEN is relatively short, I don't want to use the RPU if only that flight clears. Can I ask to have it applied only to PHL-DEN and then if that upgrade clears, ask to have the same RPU extended to DEN-LAS?
I'm 1K, never used a RPU before.
Yes, but it can't be done online. You have to call.
Thanks. Is that a good practice to call to remove the RPU from a short segment, and then only call to add it back if the longer segment clears?
Originally Posted by roxie View Post
Since the LAS-DEN is relatively short, I don't want to use the RPU if only that flight clears. Can I ask to have it applied only to PHL-DEN and then if that upgrade clears, ask to have the same RPU extended to DEN-LAS?
I'm 1K, never used a RPU before.
Yes, but it can't be done online. You have to call.
Thanks. Is that a good practice to call to remove the RPU from a short segment, and then only call to add it back if the longer segment clears?
#977
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
#979
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
#980
If I book a trip using miles (or upgrade using miles) do I get PQMs for that?
Scenario # 1 - I book a RT, TPA-LHR using miles - do I get the PQMS?
Scenario # 2 - I upgrade a ticket from E to P, does that qualify for 200% (or 300% depending on Fare class) PQMs?
Thank you! Sorry for the dumb question!
Scenario # 1 - I book a RT, TPA-LHR using miles - do I get the PQMS?
Scenario # 2 - I upgrade a ticket from E to P, does that qualify for 200% (or 300% depending on Fare class) PQMs?
Thank you! Sorry for the dumb question!
#982
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
#983
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
#984
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#985
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
#986
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
#987
Join Date: Jan 2016
Posts: 18
On Friday I changed a flight to one that ended up being cheaper than my original flight and was told I'd receive a credit for the difference. The woman that I was on the phone with told me to call back if I didn't have the email by Monday. On Monday I called and was told they would request a new one and I would receive it within 3 business days. 4 business days later (today) I called back and was told it was actually 7 business days from the date of the change. Does anyone know how long this actually should be taking? I'm antsy to get it because I want to use it to book a flight for Christmas before prices get too high.
#988
Join Date: Sep 2015
Programs: 1 thousand
Posts: 2,112
On Friday I changed a flight to one that ended up being cheaper than my original flight and was told I'd receive a credit for the difference. The woman that I was on the phone with told me to call back if I didn't have the email by Monday. On Monday I called and was told they would request a new one and I would receive it within 3 business days. 4 business days later (today) I called back and was told it was actually 7 business days from the date of the change. Does anyone know how long this actually should be taking? I'm antsy to get it because I want to use it to book a flight for Christmas before prices get too high.
However I've never emailed in before 1-2 weeks have passed since the change, so I can't say whether or not there's some artificial limit. In theory the ETC is supposed to arrive immediately, so I'm guessing the "7 days" is made up. In your place I'd suggest emailing them so that there's a paper trace of your request.
#989
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
On Friday I changed a flight to one that ended up being cheaper than my original flight and was told I'd receive a credit for the difference. The woman that I was on the phone with told me to call back if I didn't have the email by Monday. On Monday I called and was told they would request a new one and I would receive it within 3 business days. 4 business days later (today) I called back and was told it was actually 7 business days from the date of the change. Does anyone know how long this actually should be taking? I'm antsy to get it because I want to use it to book a flight for Christmas before prices get too high.
#990
Join Date: Jan 2016
Posts: 18
I usually email in about such issues, mention the ticket number, and get a reply in about 2-3 days. (One human reply, with a simultaneous email being sent containing the ETC.)
However I've never emailed in before 1-2 weeks have passed since the change, so I can't say whether or not there's some artificial limit. In theory the ETC is supposed to arrive immediately, so I'm guessing the "7 days" is made up. In your place I'd suggest emailing them so that there's a paper trace of your request.
However I've never emailed in before 1-2 weeks have passed since the change, so I can't say whether or not there's some artificial limit. In theory the ETC is supposed to arrive immediately, so I'm guessing the "7 days" is made up. In your place I'd suggest emailing them so that there's a paper trace of your request.