MP Accounts Closed by UA Alleging Fraud/Misuse
Aug 20, 2017, 9:32 pm
#1201
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Though I hope we never see United pursuing people for family account management.
Aug 20, 2017, 9:40 pm
#1202
FlyerTalk Evangelist
Join Date: Jun 2005
Posts: 38,410
And there are people like me--I'm a techie, my wife is very non-tech. If it's online it's my job.
Aug 20, 2017, 11:51 pm
#1203
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
Yeah, that would be totally unreasonable. There are kids with enough miles to have tickets but too young to manage their account. Somebody's going to have to manage their account for them!
And there are people like me--I'm a techie, my wife is very non-tech. If it's online it's my job.
And there are people like me--I'm a techie, my wife is very non-tech. If it's online it's my job.
What they are focused on are people selling, or bartering upgrades or miles FOR A PROFIT, and apparently being a GS member doesn't get you a free pass, as it's ONE STRIKE and "U-R OUT!"
Thanks---I'll be in the MSP UC this Fri at 5 p.m. & again Mon at about 7:30 a.m.---If Ur around I'll buy!
Last edited by Two Bee; Aug 21, 2017 at 12:04 am Reason: Spelling ----- "your 2 U-R"
Aug 21, 2017, 1:35 am
#1204
Join Date: Feb 2007
Location: NBO/ORD
Programs: UA 1K
Posts: 188
Probably this (from the OP follow-up) is part of the reason why the accounts were closed:
I do not take their miles either (sometimes even credit my own car rental miles to a colleagues account to maintain expiration). A few really do not care about their miles as they fly very infrequently, and have given away award tickets to colleagues and friends including me.
Aug 21, 2017, 10:45 am
#1205
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,620
Some of this is a bit far out, my wife and I constantly monitor each ones account and typically it is the same for me, if something needs to be done online I do it. She is a flying mule and runs up more miles than me in year but because of her work and reimbursement patterns for her travel she often lets me do the bookings and benefit management issues. I can't see UA getting on someone for this but from what others are saying it is "technically not allowed". We are obviously doing nothing nefarious here.
Aug 21, 2017, 11:26 am
#1207
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Some of this is a bit far out, my wife and I constantly monitor each ones account and typically it is the same for me, if something needs to be done online I do it. She is a flying mule and runs up more miles than me in year but because of her work and reimbursement patterns for her travel she often lets me do the bookings and benefit management issues. I can't see UA getting on someone for this but from what others are saying it is "technically not allowed". We are obviously doing nothing nefarious here.
Aug 21, 2017, 11:28 am
#1208
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
UA states
Only the Member named on the account will be entitled access to account information. Account information is United's proprietary information and, except as otherwise authorized by United, Members may access information only for the purpose of obtaining information about their account. No Member may delegate or grant access (via power of attorney, contract, or otherwise) to a third party. Any Member who shares account information with any third party will be held responsible for such third-party’s actions with respect to the Account.
Last edited by WineCountryUA; Aug 21, 2017 at 11:34 am Reason: repaired formating
Aug 21, 2017, 4:51 pm
#1209
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
While this seems common sense and extremely doubtful UA really means to not allow this, where do you see this?
UA states
UA states
Your account information is owned by and proprietary to American Airlines. While you may access your account information through the Site, you may not give access to your account to any person or entity other than a member of your household or a person that you directly supervise as part of your career or employment.
Aug 21, 2017, 7:29 pm
#1211
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Aug 21, 2017, 7:30 pm
#1212
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Aug 21, 2017, 7:57 pm
#1213
Join Date: Mar 2012
Location: IAD
Programs: UA GS, 1MM; Marriott Lifetime Titanium Elite
Posts: 561
the text referred to above:
"Any Member who shares account information with any third party will be held responsible for such third-party’s actions with respect to the Account. "
Suggesting that they intend that anything that happens to your account is on you, regardless of who accesses it on your authority - IE your spouse/+1 transfers your miles. In that blurb, at least, it doesnt say you get the Mileage Plus death penalty.
"Any Member who shares account information with any third party will be held responsible for such third-party’s actions with respect to the Account. "
Suggesting that they intend that anything that happens to your account is on you, regardless of who accesses it on your authority - IE your spouse/+1 transfers your miles. In that blurb, at least, it doesnt say you get the Mileage Plus death penalty.
Aug 21, 2017, 8:07 pm
#1214
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Aug 21, 2017, 8:33 pm
#1215
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Saying that it's legal binding begs the question what the applicable contractual terms are.