Digital Redesign Update: Next up, a new iOS mobile app
Nov 14, 2013, 2:10 pm
#16
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Ha, that was my first thought, too. 
Lots of pretty eye candy, but I'm not sure it's as intuitive and quick as the old app. I see lots of places where I have to tap to expose things that were visible without tapping in the old app (like my list of trips, my upcoming boarding passes, etc.). We'll see how it all works on my next flight in a few days...
Lots of pretty eye candy, but I'm not sure it's as intuitive and quick as the old app. I see lots of places where I have to tap to expose things that were visible without tapping in the old app (like my list of trips, my upcoming boarding passes, etc.). We'll see how it all works on my next flight in a few days...
Nov 14, 2013, 2:15 pm
#17
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Due to the wonders of constantly improving processing power juxtaposed with reducing manufacturing costs, yesterday's junky $100 Nokia candybar phone has been replaced by an equally junky $100 whatever Android phone. Consider the pre-paid Android-powered Huawai whatever with a 2.5" screen the phone of choice by the Kettles of the mobile world. There lots of them out there.
Exactly.
Nov 14, 2013, 2:23 pm
#18
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Hmmm... Requires iOS 6 or higher, so no love for those of us still using their 1st Gen iPad. Note to UA Insider - the new design does not work with earlier iOS (the apple store tells you it won't work and offers to download an older version of the app) iPads. You seem to imply that the app will have the new design, just not the automatic re-sizing.
I guess this is just another reason to upgrade...
I guess this is just another reason to upgrade...
Last edited by tods27; Nov 14, 2013 at 2:45 pm
Nov 14, 2013, 2:26 pm
#19
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Surprised at the choice to consistently use lighter weights of Helvetica instead of the corporate FF Clan font. That combined with the stripe of yellow across the middle of the first screen makes me swear I'm looking at something from Lufthansa.
Overall, the design is much improved, though it's pretty inconsistent from screen to screen. And there's a ton of details that the engineers left out: no highlighted states on most tappable targets, no backgrounded network access, some screens scroll and some don't even when there's no need to, weird paging behavior among the first screen "cards", animations that flicker horribly, inconsistent gestures on the hamburger menus.
But a huge improvement from what was before. The parallax on the plane is cute.
Overall, the design is much improved, though it's pretty inconsistent from screen to screen. And there's a ton of details that the engineers left out: no highlighted states on most tappable targets, no backgrounded network access, some screens scroll and some don't even when there's no need to, weird paging behavior among the first screen "cards", animations that flicker horribly, inconsistent gestures on the hamburger menus.
But a huge improvement from what was before. The parallax on the plane is cute.
Nov 14, 2013, 2:40 pm
#20
Join Date: Apr 2012
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So much negativity for what is a huge step forward for the app.
A couple things:
- Group number is clearly visible, which should minimize the temptation to jump the line during boarding
- The PreCheck logo is now visible on Passbook passes, which is helpful in fending off Precheck line dragons
- Remembered flight status cards resolves a big complaint I had with the old version of the app.
In general, the amount of information available within a swipe or tap is an order of magnitude better than the old app. Big improvement!
+1 on the request to default 1 passenger Economy on the Book a Flight screen though... that's definitely one regression from the old app.
A couple things:
- Group number is clearly visible, which should minimize the temptation to jump the line during boarding
- The PreCheck logo is now visible on Passbook passes, which is helpful in fending off Precheck line dragons
- Remembered flight status cards resolves a big complaint I had with the old version of the app.
In general, the amount of information available within a swipe or tap is an order of magnitude better than the old app. Big improvement!
+1 on the request to default 1 passenger Economy on the Book a Flight screen though... that's definitely one regression from the old app.
Nov 14, 2013, 3:12 pm
#21
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It would be nice if the app produced a barcode that could be read by the kiosks. Or conversely, if the kiosks could read the Aztec code of the mobile BP. Then I wouldn't have to copy in my confirmation number everytime.
Nov 14, 2013, 3:21 pm
#22
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Nov 14, 2013, 3:22 pm
#23
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Love the, however I wish the wish map would still display vertically instead of horizontally. Less scrolling - that helps us standbys out!
Nov 14, 2013, 3:22 pm
#24
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Nov 14, 2013, 3:29 pm
#25
Join Date: Mar 2013
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but on the iPad it looks like a native app now
Nov 14, 2013, 3:33 pm
#26
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Haven't tried to update but given the recent "enhancements", I'm truly shocked to learn United isn't charging for the app.
Nov 14, 2013, 3:44 pm
#27
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What the heck is this app. This has got to be one of the most confusing things I've ever seen. I cannot figure out what the heck is going on, it's too busy and all around terrible. This coming from a 25 year old who is pretty good and up to date with technology
Nov 14, 2013, 3:55 pm
#28
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If limited to 4.4/KitKat then the market size is small. But I'm looking forward KitKat update for my Samsung Galaxy S4 -- a bit more than a toy some Apple folks seem think it is.
Nov 14, 2013, 3:57 pm
#29
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FYI, Q400's now have double the seats, check out today's flight 3874 for example.
Nov 14, 2013, 4:04 pm
#30
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