Get Put On Standby via Phone?
Mar 2, 2012, 8:01 pm
#1
Original Poster
Join Date: Jan 2005
Posts: 930
Get Put On Standby via Phone?
I wanted to fly standby today as my meeting ended early. When I called UA I was told all the earlier flights were fully booked but I could fly standby. However, they wouldn't let me get added to the standby list over the phone. I was told I had to go to the airport. is that really the case or was the phone agent mistaken?
Mar 2, 2012, 8:07 pm
#2
Join Date: Nov 2006
Location: BOS
Programs: UA 0P
Posts: 80
That's consistent with what I've been told in the past -- phone agents could do same-day-changes, but not standby lists. Of course, OLCI can add you to standby lists, but only if it's working at the moments, and happens to show the flights you want. (I have no idea what the rules will be starting tomorrow).
Mar 2, 2012, 10:13 pm
#3
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
That's consistent with what I've been told in the past -- phone agents could do same-day-changes, but not standby lists. Of course, OLCI can add you to standby lists, but only if it's working at the moments, and happens to show the flights you want. (I have no idea what the rules will be starting tomorrow).
Shannon