Deteriorating economy service on TK?
#1
Original Poster
Join Date: Mar 2001
Location: Bonn, Germany
Programs: TK Elite, LH FTL
Posts: 647
Deteriorating economy service on TK?
Dear all,
I have been a TK Elite (*A Gold) member since 2012 and used to fly TK quite frequently between different German Airports (mostly CGN and DUS), IST and different airports in Africa. I used to be very impressed by the service standards in economy class with Turkish delights, fresh juices and menus, not to mention really decent food from DO&CO. I had very few flights with them in 2016 and when I took them a few times earlier this year, it seems the standards have deteriorated quite a bit, at least on my routes. Never mind the menus and the Turkish delights (both of which have disappeared), but also the food quality has gone down quite a bit as well. I will continue to fly them as they have convenient schedules and good prices, the lounge in IST is still fairly decent and on the rare occasion that I fly business class, I have not been disappointed, but economy class does not seem to be what it used to be.
What are the experiences of others here?
I have been a TK Elite (*A Gold) member since 2012 and used to fly TK quite frequently between different German Airports (mostly CGN and DUS), IST and different airports in Africa. I used to be very impressed by the service standards in economy class with Turkish delights, fresh juices and menus, not to mention really decent food from DO&CO. I had very few flights with them in 2016 and when I took them a few times earlier this year, it seems the standards have deteriorated quite a bit, at least on my routes. Never mind the menus and the Turkish delights (both of which have disappeared), but also the food quality has gone down quite a bit as well. I will continue to fly them as they have convenient schedules and good prices, the lounge in IST is still fairly decent and on the rare occasion that I fly business class, I have not been disappointed, but economy class does not seem to be what it used to be.
What are the experiences of others here?
Last edited by Arnur; Aug 8, 2017 at 3:04 pm Reason: Grammar
#2
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,406
I noticed meal service is down as well. Menus I don't care about but meals are smaller and with the crackers removed and dessert downsized for example.
#4
Join Date: Dec 2008
Location: Thailand, Phuket
Programs: Emirates, Thai, TK
Posts: 441
The service in a decline on all flights and classes.
In business class for example, No more Turkish delight, no more chocolate bar as welcome gift, no more starters from trolley and reduced options, Portions are smaller and less choice and all on a plastic tray instead of serving out.
In business class for example, No more Turkish delight, no more chocolate bar as welcome gift, no more starters from trolley and reduced options, Portions are smaller and less choice and all on a plastic tray instead of serving out.