FAQ 3: Redemptions: finding award seats, including the use of the ANA tool
Jan 20, 2017, 11:47 am
#46
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
Just to follow up on my previous rant: I decided to burn M&M miles instead and it took the agent less than 5 minutes to get it done. It's probably time to reconsider which FFP I credit my miles to 
And I still need to find a way to burn my TK miles.
And I still need to find a way to burn my TK miles.
Sep 4, 2017, 8:04 am
#47
Used to be guidogh
Join Date: Aug 2012
Programs: FB Ultimate, Hertz Platinum, Star Aliiance Gold
Posts: 364
Tried to book US domestic flight at their ticketoffice. TK Ticketoffice says awardflights can only be used for international flights, not domestic. Anybody experience with this?
Sep 19, 2017, 4:10 am
#48
Join Date: Mar 2014
Posts: 15
So in looking at the award calculator and charts, wanted to book a CAN-MLE ticket which pops up both on the booking and award chart at 15k miles. Called the local CAN office to process booking and they are telling me it is 60k miles per person (4 times what the website shows). I think they are pricing out each sector also for taxes as they are claiming the taxes are more than if I purchased an economy ticket.
What would be the best way to book this?
What would be the best way to book this?
Sep 27, 2017, 12:27 pm
#49
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,611
While the mobile app is very easy to look for award booking, I am getting a weird error "you dont ave sudficient amount of miles" when I try to book a 90k miles business award EU-Asia and I do have way more miles in my account. Glitch?
Dec 30, 2017, 12:27 am
#51
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Nov 23, 2018, 12:18 pm
#52
Join Date: Mar 2018
Posts: 113
upgrade award chart OW or RT?
FAQ 3: Redemptions: finding award seats, including the use of the ANA tool
Awards:
A complete overview of the flight awards is available here.
Buying miles:
If you are short of award miles you can buy them here.
TK flights:
TK operates two types of awards: capacity controlled seats and guaranteed seats. The latter is available at a higher costs but is available as long as revenue seats are available on your desired flight.
For TK flights you can use the award calculator.
TK Upgrades:
You can spend your miles on upgrades on TK operated flights. The upgrade chart is here.
The amounts needed depend on your original booking class, the class you wish to be upgraded to and the season.
Star Alliance flights:
You can also use your miles to spend on any Star Alliance flight. These awards are all acapcity controlled. The *A chart is here.
Star Alliance Upgrades:
TK participates in the Star Alliance Upgrade Awards. Upgrades are only available for certain booking classes. To upgrade your ticket go here.
Changing or cancelling you award:
Changes can only be made on TK redemption itineraries. Other reservations have to be cancelled and re-booked. The change/cancellation fee is € 20 for domestic flights and € 40 for international.
Checking award availability
For capacity controlled award space on TK and *A you can use the ANA tool.
Details on how to use this tool can be found here (courtesy of the bmi forum, will be updated later)
How to book your award:
You can book your TK award ticket online. Alternatively and for *A flights you can contact the call centre +90 212 444 0 849.
For the upgrade award chart, it did not specify if it is a one way or RT. For US-TK with 45k, if OW which is the same with directly book award ticket, this does not make a lot of sense. But if RT, too good to be true. Any one with any idea or experiences?
Nov 23, 2018, 1:11 pm
#53
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087