DOT Rule on Family Seating
#16
Join Date: Jul 2001
Location: YYC
Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum
Posts: 3,008
O2 masks (for lap kids) and exit row requirements could also come into play. So could having too many <13 year-old kids for the number of 13+ family members on aircraft with 1x2 or 2x2 seating. That's all I can think of at the moment but there might be more.
Only downside I see is for the passenger who's forced to give up his desired seat in order to make the change. It should be pretty manageable, though.
Only downside I see is for the passenger who's forced to give up his desired seat in order to make the change. It should be pretty manageable, though.
- Pax must call the airline within 72 hours for seat assignmen (this will not be a checkin or gate issue).
- If acceptable seats are not available, pax must be offered a different flight or refund of original airfare (most situations a family vacation will not be ticketed with less than 21 days before departure).
- For IROPS or cancelled flight options, the family will either be required to forgo the rule (split seat assignments) or take the next available flight with required number of seats allocated.
#17
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
While I suppose that there is always the remote possibility that there really is a person who has a lifelong desire to sit in a middle seat in the last row with no recline, the fact is that it is almost always possible to move someone and not force the involuntary loss of a great seat.
This happens for the most part every day anyway and the carrier reaction will simply be to hold a few more seats open for assignment to the gate.
This happens for the most part every day anyway and the carrier reaction will simply be to hold a few more seats open for assignment to the gate.
#18
Join Date: Jul 2001
Location: YYC
Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum
Posts: 3,008
David Neelenan, when he was CEO of Jetblue, used to fly middle seat last row of the A320 to demonstrate commitment to pax comfort and guest experience.
#20
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
note also the statutory language that says (emphasis added) "... shall review and, if appropriate, establish a policy ..."
having worked in and around US Government policy offices for 15+ years, that's a loophole big enough to accommodate an A380 and all 600+ pax on it
having worked in and around US Government policy offices for 15+ years, that's a loophole big enough to accommodate an A380 and all 600+ pax on it
#21
Join Date: Jun 2006
Location: California
Programs: AS,WN,UA,B6,hotels
Posts: 4,239
Wouldn't WN's policy of having family boarding between the A and B groups (i.e. between #60 and #61) for those who are not in the A group (#1 to #60) mean that families with small children would find it very unlikely that they will be unable to seat an adult next to a small child without flight attendant assistance?
#22
FlyerTalk Evangelist
Join Date: Jun 2013
Posts: 17,455
I wonder if this is a misinterpretation. Obviously, WN will be exempt from the "no-charge" provision, since they don't charge for the seat in addition to the transit. And they are in better shape than most because they allow some family boarding when the plane is less than half full. But Family Boarding doesn't cover children over 4 yo. So I think they'll still be obliged to accommodate families with older kids if necessary. Depending of course on the final wording of the regulation.
#23
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
I'm more interested in this United "budget economy" fare. Was it akin to a ULCC fare (very low - far, far lower than a regular discounted Y fare), or just a few bucks lower than the normal restricted fare you'd regularly see on the route?
I know all of the legacies have talked about rolling these out. I'm kind of interested in how they do it. We have routes out of MCI where there are two operators - a ULCC and a legacy. The fare difference between the two can often be 10x. (A $40 round-trip vs. a $400 round-trip isn't uncommon.) It'll be interesting to see how far into that gap the legacies decide to move, as well as how much they intend to make the whole experience "ULCC-like".
I know all of the legacies have talked about rolling these out. I'm kind of interested in how they do it. We have routes out of MCI where there are two operators - a ULCC and a legacy. The fare difference between the two can often be 10x. (A $40 round-trip vs. a $400 round-trip isn't uncommon.) It'll be interesting to see how far into that gap the legacies decide to move, as well as how much they intend to make the whole experience "ULCC-like".
#24
Join Date: Jun 2006
Location: California
Programs: AS,WN,UA,B6,hotels
Posts: 4,239
How does the experience at an ULCC differ from that at a legacy airline when one has no frequent flyer status on that airline or alliance, and one books a lowest cost economy ticket?
#25
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
- No free seat assignments at all
- Carry-on limited to what will fit under your seat
- Little/no irrops support or rebooking to other carriers
- Little/no interlining baggage
- Potentially no precheck arrangement with TSA
- No free food/bev service
- No FFP...or one that is so useless there might as well not be one
- Very high additional charges for booking online or via phone - often in excess of 100% of the price of the ticket
(My limited ULCC experience is Spirit. I may be missing some lovely "features" of Allegiant or Frontier here.)
So my question is: how many of these would United or American try to implement with their "budget economy" fares?
- I don't think they'll put Economy-Minus-Minus into their planes. You'll still get a 31" seat.
- They will copy the "no seat assignment" thing. Expect a middle in the back.
- They'd have to overhaul a lot of procedures to prohibit (or charge for) overhead bin bags for these fares when most of the passengers are on fares that permit these bags, so I don't think that will happen.
- You'll go to the bottom of the queue for irrops support.
- My guess is that they won't bother to prohibit interlining. Kind of a niche case involving two PNRs, as none of the "budget" fares sound like they'll be alliance-wide.
- I assume you'd get Precheck like with any other fare.
- I assume you'd get a your usual four ounces of Coke onboard.
- Probably no miles.
- Doubt a legacy would charge extra for using their site (as that's the method they'd actually prefer we use), but I could see 'em doing a credit card surcharge, assuming they're transacting the charge in a state where this is now legal.
So in my $40 vs. $400 example, I would value the "budget" fare on a legacy somewhat higher than the $40. There *are* some valuable advantages to being on the bigger carrier. It's just a question of how much more. If I saw this fare for $250, I'd probably buy Spirit. If I saw it for $100, I'd probably buy United. But there are still a lot of assumptions and unknown details to be clarified...
#26
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Many booking engines (e.g. orbitz) already ask customers to list passengers under 18, etc. Should not be too difficult for airlines to tweak website to require this information (just as they require birth date for international travel) and to then force customer to buy up to a fare with reserved seat assignments.
Of course we all know how competent the IT team is at UA/sarc.
Of course we all know how competent the IT team is at UA/sarc.
#27
Join Date: Jun 2006
Location: California
Programs: AS,WN,UA,B6,hotels
Posts: 4,239
Like what Air Canada does? If you buy the lowest economy fare, you do not get a seat assignment at booking (unless you pay extra). You may get a seat assignment at check in (if you check in early enough). Otherwise, you may wait until you get to the gate to get a seat assignment.
#28
Join Date: Dec 2009
Posts: 5,439
Like what Air Canada does? If you buy the lowest economy fare, you do not get a seat assignment at booking (unless you pay extra). You may get a seat assignment at check in (if you check in early enough). Otherwise, you may wait until you get to the gate to get a seat assignment.
#29
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
I'm more interested in this United "budget economy" fare. Was it akin to a ULCC fare (very low - far, far lower than a regular discounted Y fare), or just a few bucks lower than the normal restricted fare you'd regularly see on the route?
I know all of the legacies have talked about rolling these out. I'm kind of interested in how they do it. We have routes out of MCI where there are two operators - a ULCC and a legacy. The fare difference between the two can often be 10x. (A $40 round-trip vs. a $400 round-trip isn't uncommon.) It'll be interesting to see how far into that gap the legacies decide to move, as well as how much they intend to make the whole experience "ULCC-like".
I know all of the legacies have talked about rolling these out. I'm kind of interested in how they do it. We have routes out of MCI where there are two operators - a ULCC and a legacy. The fare difference between the two can often be 10x. (A $40 round-trip vs. a $400 round-trip isn't uncommon.) It'll be interesting to see how far into that gap the legacies decide to move, as well as how much they intend to make the whole experience "ULCC-like".