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Old Jul 17, 14, 12:23 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: ExpertFlyer.com - Master Information and Updates Thread
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Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.

If you have any questions about using ExpertFlyer or wish to report any issues, please email them at customercare@expertflyer.com.

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Old Jan 5, 10, 3:32 pm   #46
Company Representative - ExpertFlyer.com
 
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Quote:
Originally Posted by GordonGordon View Post
ExpertFlyer Voice, could you please pm me some dicount coupon codes for renewal? I want to renew my expertflyer account but don't want to do it without discout since I already paid one year full fare. Thanks for your help.
Hi Gordon, and thank you for your business. The 1 year service is already discounted as you get 12 months of Premium service for the price of 10. If you don't wish to pay for that up front, you can also go on a month-to-month plan if you don't use it that often as you can cancel and renew as you see fit.

If the year you already paid for has not yet expired, please contact our team at customercare@expertflyer.com to help get you back into your existing account.
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Old Jan 31, 10, 11:13 pm   #47
Company Representative - ExpertFlyer.com
 
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Arrow Additional Airline Awards & Seat Maps added

We’re happy to announce that additional/expanded airline Award & Seat Map availability has just been added to ExpertFlyer:

Award Availability:

Aeroflot:
Business - Award (O)
Economy - Award (X)

Korean Air:
First – Award (A)

Air Europa Lineas Aereas:
Business - Classic Award (P)
Business - Flex Award (A)
Economy - Classic Award (I)
Economy - Flex Award (B)

Alitalia:
Business - Award (Z)
Economy - Award (U)

Malaysia Airlines:
Coach – Award (T)

Gol Transportes Aereos:
Business - Award (I)
Economy - Award (X)

Hawaiian Airlines:
First - Flex Award/Upgrade (P)
Economy - Award (T)
Economy - Flex Award (Q)

Kingfisher:
Business - Award (Z)
Economy - Award (R)

Seat Maps:

Aeroflot
Korean Air
Air Europa Lineas Aereas
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Last edited by ExpertFlyer Voice; Feb 2, 10 at 2:42 pm. Reason: Added AZ
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Old Jan 31, 10, 11:21 pm   #48
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Quote:
Originally Posted by ExpertFlyer Voice
We’re happy to announce that additional/expanded airline Award & Seat Map availability has just been added to ExpertFlyer:

Award Availability:

Aeroflot:
Business - Award (O)
Economy - Award (X)

Korean Air:
First – Award (A)

Air Europa Lineas Aereas:
Business - Classic Award (P)
Business - Flex Award (A)
Economy - Classic Award (I)
Economy - Flex Award (B)

Malaysia Airlines:
Coach – Award (T)

Gol Transportes Aereos:
Business - Award (I)
Economy - Award (X)

Hawaiian Airlines:
First - Flex Award/Upgrade (P)
Economy - Award (T)
Economy - Flex Award (Q)

Kingfisher:
Business - Award (Z)
Economy - Award (R)

Seat Maps:

Aeroflot
Korean Air
Air Europa Lineas Aereas
Thanks for the update. What is going on with UA? They were there again recently and then disappeared again.
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Old Feb 1, 10, 4:11 pm   #49
 
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Quote:
Originally Posted by GadgetFreak View Post
Thanks for the update. What is going on with UA? They were there again recently and then disappeared again.
Second that! I recently signed up for a trial, but can't justify the cost to make it a paid membership without access to UA.
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Old Feb 1, 10, 4:16 pm   #50
 
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Quote:
Originally Posted by GadgetFreak View Post
Thanks for the update. What is going on with UA? They were there again recently and then disappeared again.
As was noted in another thread, it looks like this will be resolved: Uh-Oh: UA Award and Upgrade Availability Gone from EF?

Last edited by lopinc1; Feb 1, 10 at 4:35 pm.
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Old Feb 2, 10, 11:02 am   #51
 
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Quote:
Originally Posted by ExpertFlyer Voice View Post
Kingfisher:
Business - Award (Z)
Awesome! Thanks!
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Old Feb 2, 10, 2:44 pm   #52
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Added Alitalia Award classes

We also just added Alitalia (AZ) to the list. We're not 100% sure if the classes are the same for partner redemption, so try it out and let us know what you find.
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Old Feb 2, 10, 2:49 pm   #53
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More Accurate QF Seat Maps

We also just released a feature that allows you to enter your QF Frequent Flyer # on the Preferences tab of the My Account page. When a QF seat map search is done the FF# will get sent with the request and if you have elite status, you'll see available seats that otherwise would show up blocked to everyone else. (We already did this for UA)

If there are other airlines that anyone knows of that do the same thing, please email or PM me and we can easily test it out. Thanks.
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Last edited by ExpertFlyer Voice; Feb 2, 10 at 3:00 pm.
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Old Feb 5, 10, 1:13 am   #54
 
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is there any chance to have KE business and KE economy?
it would definitely make asia based skymiles member happy!
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Old Feb 5, 10, 9:08 am   #55
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Quote:
Originally Posted by pbd456 View Post
is there any chance to have KE business and KE economy?
it would definitely make asia based skymiles member happy!
We looked but unfortunately those classes aren’t available to us. However we’ll keep looking and let you know if we do find them.
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Old Feb 5, 10, 10:09 am   #56
 
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What is the best way to search AA Partner Award using AA miles?
Or Oneworld award using AA miles?

Thanks
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Old Feb 5, 10, 10:36 am   #57
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Quote:
Originally Posted by yuchung5 View Post
What is the best way to search AA Partner Award using AA miles?
Or Oneworld award using AA miles?

Thanks
You can use ExpertFlyer for an idea of what awards an AA partner may have available. However the only real way to know for sure what quantities partners have made available to AA is to call AA and confirm.
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Old Feb 5, 10, 12:20 pm   #58
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Arrow

Quote:
Originally Posted by yuchung5 View Post
What is the best way to search AA Partner Award using AA miles?
Or Oneworld award using AA miles?
Please see http://www.flyertalk.com/forum/ameri...l#post11822041
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Old Feb 12, 10, 10:08 am   #59
 
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Is it correct that Delta limits G class availability to six itn per EF query?
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Old Feb 12, 10, 3:19 pm   #60
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Originally Posted by tdowl5757 View Post
Is it correct that Delta limits G class availability to six itn per EF query?
Most of the time, but not all of the time. It's also not class specific. MSP-ATL on 10/12 for example returns 7 options, for both V and G.

When we directly talk to the DL host in order to get the hidden upgrade inventory. A limitation of that method is that the DL host doesn't always return all options in one query, unlike searching for the regular fare class availability from the GDS, which returns as much as we ask it for.
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