Worst Inflight Service Ever Experienced
Jan 21, 2017, 8:31 pm
#32
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,206
I didn't say that it was OK in 2017, just that it is better than previous J seat versions that THAI have operated on the BKK-AKL route. Of course I'd prefer a 'proper' lie-flat in J for a 12 hour flight, as I am sure customers who fly long haul on the 747 do as well (MUC?).
I have an upcoming trip with BKK-AKL-BKK and the J cabin is nearly full in both directions - I conclude that the absence of aircraft type choice from THAI and occasionally good J fares means that they are selling well. Perhaps, the commercial imperative to upgrade the J seating on the 77-200ER is not a critical matter for THAI - more's the pity. I understand it is scheduled happen in the mid-term?
I have an upcoming trip with BKK-AKL-BKK and the J cabin is nearly full in both directions - I conclude that the absence of aircraft type choice from THAI and occasionally good J fares means that they are selling well. Perhaps, the commercial imperative to upgrade the J seating on the 77-200ER is not a critical matter for THAI - more's the pity. I understand it is scheduled happen in the mid-term?
Jan 24, 2017, 6:09 pm
#33
Original Poster
Join Date: Jan 2017
Posts: 3
No more Thai smile
mind ? If you are in the same position as me, then you will know
Why TG cannot give me a full reply after complaint ? They did acknowledge
my complaint and will follow up was the reply but already 1month had passed
Sorry I know you love TG without Thai smile nowadays
Jan 24, 2017, 7:03 pm
#34
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,331
regarding hygenie your complaint and rant is justified
did you clearly describe the shortcomings of the Crew? remember that those handling the complaint are not excellent in English...
did you clearly describe the shortcomings of the Crew? remember that those handling the complaint are not excellent in English...
Jan 24, 2017, 11:40 pm
#35
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Feb 12, 2017, 7:29 am
#36
Join Date: Jan 2017
Programs: Krisflyer, BAEC, Accor,Starwood
Posts: 20
77W is coming
Certainly the 777-200 J seat is uncompetitive these days, but I find it tolerable for the 12 hours BKK-AKL (overnight 1840-1205+1) - although with TG there is no choice! I try and stay up for the first 4-5 hours (meal, movie etc) then tray and grab 4-5 hours kip in the middle of the flight and am usually tired enough to do so by then. As noted by BinSabai, the seat is fine for the daytime return flight AKL-BKK.
Naturally, I'd love to see it updated to a fully flat product. I wonder if the 77W has ever been subbed onto the BKK-AKL route - now that would be a nice surprise!
Nice surprise coming then!From 01 SEP 2017 BKK- AKL is upgraded to the 77W ( as per Routes Online 27/1/17)