Worst Inflight Service Ever Experienced
Jan 12, 2017, 10:58 pm
#1
Original Poster
Join Date: Jan 2017
Posts: 3
Worst Inflight Service Ever Experienced
Boarded TG409 on 23Dec2016 from BKK to SIN.We were on seat 62A,62B,62C.
During booking we already confirmed the seats on row 48A,48B,48C
Upon internet check in, was given the last row of seats. Meals was served in an unbelievable sequence. They served 61A,61B,61C,then 62D,62F followed by 62A,62B,62C. Was told no more fish available so ended up no choice. The tray the cabin attendant gave me was a recycle tray from the front which already finished eating because the tray was WET , no paper under neath, and the salad bowl had NO COVER which I think IATA should have looked into this matter seriously. Emailed to Thai customer service on 29Dec 2016 and was told will get a reply but today 13 Dec 2017, NO NEWS
Don't think will fly anymore with Thai Airways because was treated like a .... and the Thai Airways Management should look into this matter seriously
During booking we already confirmed the seats on row 48A,48B,48C
Upon internet check in, was given the last row of seats. Meals was served in an unbelievable sequence. They served 61A,61B,61C,then 62D,62F followed by 62A,62B,62C. Was told no more fish available so ended up no choice. The tray the cabin attendant gave me was a recycle tray from the front which already finished eating because the tray was WET , no paper under neath, and the salad bowl had NO COVER which I think IATA should have looked into this matter seriously. Emailed to Thai customer service on 29Dec 2016 and was told will get a reply but today 13 Dec 2017, NO NEWS
Don't think will fly anymore with Thai Airways because was treated like a .... and the Thai Airways Management should look into this matter seriously
Last edited by BC Low; Jan 12, 2017 at 11:37 pm
Jan 13, 2017, 3:49 am
#5
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
Jan 13, 2017, 5:41 am
#7
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
in Europe on such short flights in cattle class you are happy if they serve you a glass of water and the passengers with Status get a candy bar if the FA does not overlook them in the list (just experienced recently and not on a budget carrier but on LH and LX)
Jan 13, 2017, 8:15 am
#10
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
but I actually can understand when people complain in First or Busines Class because the high fare differential (or the high stand-by upgrade charges for BKK-SIN of THB4600 or even 6600 just don't justify such louzy service....
Jan 13, 2017, 8:18 am
#11
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
no, he is asking IATA to start an investigation (see above)....
but I actually can understand when people complain in First or Busines Class because the high fare differential (or the high stand-by upgrade charges for BKK-SIN of THB12345 just dont justify such louzy service....
but I actually can understand when people complain in First or Busines Class because the high fare differential (or the high stand-by upgrade charges for BKK-SIN of THB12345 just dont justify such louzy service....
Jan 13, 2017, 7:22 pm
#13
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
Jan 13, 2017, 9:52 pm
#15
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
no, he is asking IATA to start an investigation (see above)....
but I actually can understand when people complain in First or Busines Class because the high fare differential (or the high stand-by upgrade charges for BKK-SIN of THB4600 or even 6600 just don't justify such louzy service....
but I actually can understand when people complain in First or Busines Class because the high fare differential (or the high stand-by upgrade charges for BKK-SIN of THB4600 or even 6600 just don't justify such louzy service....