reaching thai by phone...
Jul 8, 2016, 8:48 pm
#1
Original Poster
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
reaching thai by phone...
i've been calling the Thai USA number (general number based in LA) and have been getting a busy signal at all times. Never had this problem before? Other numbers to try to help with a seat assignment? I can't get the seat on-line since it was booked through UA and there was not a Thai PR viewable in the booking.... Thanks.
Jul 8, 2016, 10:44 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Jul 9, 2016, 1:26 pm
#4
Original Poster
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
UA can't help. Since it is a Thai only segment, they do not show the TG PNR. Another itin. with UA and TG showed both and I grabbed a seat of the Tahi website.
Is there another number to call that is English speaking? Or am I stuck.....
Is there another number to call that is English speaking? Or am I stuck.....
Jul 9, 2016, 1:56 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
E-mail TG's Australia ticket office and ask for your PNR so you can pick online. Or if you want to speak with someone, call Australia using VOIP. You'll have to figure out the time difference . . . .
Jul 19, 2016, 6:23 am
#7
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
To get seats I e-mail the London office (e-mail address on Thai website) and give the flight information. They always reserve a seat and mail it back with the PNR by the next morning. I go on Seatguru and give them a few seat options. It is difficult not having an office in the US
Jul 19, 2016, 8:24 am
#8
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
To get seats I e-mail the London office (e-mail address on Thai website) and give the flight information. They always reserve a seat and mail it back with the PNR by the next morning. I go on Seatguru and give them a few seat options. It is difficult not having an office in the US
Jul 19, 2016, 4:00 pm
#9
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
What is difficult about no office in the US? Email, it really doesn't matter where the office is. Phone, there is a 24 hour call centre in Bangkok, pretty sure the US has phones that dial internationally? If not there is always Skype. The only 'difficulty' is you can't walk in and say hello.
I have successfully reserved seats by the email method. QUick and easy.