Ok Folks, How afraid should I be to fly this airline?
Nov 16, 2014, 2:53 pm
#16
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G EL, KL P ELPL, ex AB P, ex LH/LX Sen, HHonors D4L, Bonvoy P
Posts: 1,648
Well, reservation agents seem to confuse things, sometimes. Last week, I was moved out of the exit row on LX (Swiss), which I reseved as a SEN (their second highest status) because of "operational reasons" about 36h before departure. It turned out that they assined it to a gentlemen with a broken arm/shoulder on the way to his surgery ...
As cabin crew detected his unability to operate the hatch, they reseated him and I took the chance to get "my" seat back.
Bottom line, clearly a mistake by the booking agent, but corrected by cabin crew.
As cabin crew detected his unability to operate the hatch, they reseated him and I took the chance to get "my" seat back.
Bottom line, clearly a mistake by the booking agent, but corrected by cabin crew.
Nov 16, 2014, 3:02 pm
#17
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,364
Well, reservation agents seem to confuse things, sometimes. Last week, I was moved out of the exit row on LX (Swiss), which I reseved as a SEN (their second highest status) because of "operational reasons" about 36h before departure. It turned out that they assined it to a gentlemen with a broken arm/shoulder on the way to his surgery ...
As cabin crew detected his unability to operate the hatch, they reseated him and I took the chance to get "my" seat back.
Bottom line, clearly a mistake by the booking agent, but corrected by cabin crew.
As cabin crew detected his unability to operate the hatch, they reseated him and I took the chance to get "my" seat back.
Bottom line, clearly a mistake by the booking agent, but corrected by cabin crew.
Nov 16, 2014, 3:29 pm
#18
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Nov 16, 2014, 11:27 pm
#19
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,364
the rule is also differently enforced on different airlines
Nov 17, 2014, 12:00 am
#20
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
perhaps it would be helpful however to know which airlines allow disabled passengers to sit in exit rows... if for no other reason than to avoid them!
Nov 18, 2014, 3:39 am
#21
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,364
