Problems with chat?
Jun 19, 2009, 12:50 am
#1
Original Poster
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Problems with chat?
Hi
Is anyone else having problems getting into the chat room today??
I have been waiting for the chat room to load up for 10 mins, re trying isnt working
.
Is FT working on the chat room or what is going on?
Is anyone else having problems getting into the chat room today??
I have been waiting for the chat room to load up for 10 mins, re trying isnt working
.Is FT working on the chat room or what is going on?
Jun 19, 2009, 1:41 am
#2
Join Date: May 2003
Location: CHC
Programs: UA, DL, AA, BD, NZ, QF, DJ, RCC, SPG, Priority Club, Accor Platinum
Posts: 1,231
Logged in earlier this evening without a problem. Have you tried again?
Jun 19, 2009, 3:46 am
#3
Original Poster
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Thanks chchkiwi - I didnt try again after 5pm SYD time as I had to go out.
Will try now, but doubt anyone will be there at this time
.
Will try now, but doubt anyone will be there at this time
.
Nov 19, 2009, 9:11 pm
#4
Join Date: Sep 2005
Location: Edmonton, Canada
Programs: Choice Hotels Platinum
Posts: 280
I've been trying to get into FT Chat the past couple of nights but I've only been able to get the chat browser to open and that's it. The Chat dialogue box is blank and nothing appears in the "Nicknames'" box. I'm assuming others are having these problems as well. In addition, when I log off and try to log back on into chat, it states that someone with my user name is already in there. I wish that were the case lol.
Nov 22, 2009, 4:25 am
#8
Original Poster
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Why is it taking so long to fix???
Chat is st*ffed 
. Has been broken for me for about 9 days 
. To make matters worse, about 2 days ago, I couldnt post on any threads, reply to any PMs and at one point, could not even log into the FT site at all .
When I try chat, I dont get in at all, I get this type of error:
"An unknown error occurred while connecting to the DigiChat Server. Please contact the administrator blah blah blah.....
java.lang.Exception: Http:Servlet address not specified"
Come on FT admin, can you please get onto some of these issues for us? We are NOT happy campers.
. Has been broken for me for about 9 days . To make matters worse, about 2 days ago, I couldnt post on any threads, reply to any PMs and at one point, could not even log into the FT site at all .When I try chat, I dont get in at all, I get this type of error:
"An unknown error occurred while connecting to the DigiChat Server. Please contact the administrator blah blah blah.....
java.lang.Exception: Http:Servlet address not specified"
Come on FT admin, can you please get onto some of these issues for us? We are NOT happy campers
.
Nov 23, 2009, 6:11 pm
#10
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
Ok, thought it was just me. I try to log in when on AOL, it tells me it will take a few moments. Nothing happens. Weirdly enough if I try to go in via IE in a dif broswer/window (not AOL), it tells me I have to have the latest Java to do it (which I do).
Cheers.
Cheers.
Nov 24, 2009, 9:19 pm
#14
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
We (members of the volunteer moderation team) have been doing our best to alert the IB staff of technical issues, including this one. We've been told that they are aware of the problem, but we've not been provided an ETA for when this might be resolved.
Sorry.
Sorry.
Nov 25, 2009, 5:46 am
#15
Original Poster
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Thanks for the update FH ^. Lets hope its soon.
Slightly OT: I would also really love it if IB could get onto making sure FT actually works fully for some of us Aussies. I am at only 50% functionality on this site since it first went down and now its really getting to the point of me not wanting to bother here anymore. I cant search, PMs dont work and it takes me about 10 mins to post one post like this because at least 3 times I get booted out to the "IE cannot display this webpage" message, then it might finally post. I'm patient but I am NOT that patient after nearly two weeks of this CARP . I sent messages to support and yet NO ONE answers or even gives me some indication that they realise there is a problem or that they are trying to fix the issues.
Slightly OT: I would also really love it if IB could get onto making sure FT actually works fully for some of us Aussies
. I am at only 50% functionality on this site since it first went down and now its really getting to the point of me not wanting to bother here anymore. I cant search, PMs dont work and it takes me about 10 mins to post one post like this because at least 3 times I get booted out to the "IE cannot display this webpage" message, then it might finally post. I'm patient but I am NOT that patient after nearly two weeks of this CARP . I sent messages to support and yet NO ONE answers or even gives me some indication that they realise there is a problem or that they are trying to fix the issues.