FT Premium Renewal Process
Sep 28, 2006, 11:07 am
#1
Guest
Posts: n/a
FT Premium Renewal Process
There has been some confusion over the process of renewing FT Premium due to unclear instructions in our old email reminder. To renew your FT Premium access complete the following two steps:
1) Renew your subscription to InsideFlyer.com at (both are required): http://www.insideflyer.com/login.php...gnup/renew.php to renew
2) Reclaim your premium access by completing the form at: http://www.flyertalk.com/forum/claim_subscription.php
Both of these steps must be completed for your FT Premium access to be extended. Thank you,
1) Renew your subscription to InsideFlyer.com at (both are required): http://www.insideflyer.com/login.php...gnup/renew.php to renew
2) Reclaim your premium access by completing the form at: http://www.flyertalk.com/forum/claim_subscription.php
Both of these steps must be completed for your FT Premium access to be extended. Thank you,
Oct 2, 2006, 3:54 am
#2
FlyerTalk Evangelist
Join Date: Jan 2004
Location: San Francisco
Programs: AA 3mm Plat
Posts: 10,067
Originally Posted by Tim at WebFlyer
There has been some confusion over the process of renewing FT Premium due to unclear instructions in our old email reminder. To renew your FT Premium access complete the following two steps:
1) Renew your subscription to InsideFlyer.com at (both are required): http://www.insideflyer.com/login.php...gnup/renew.php to renew
2) Reclaim your premium access by completing the form at: http://www.flyertalk.com/forum/claim_subscription.php
Both of these steps must be completed for your FT Premium access to be extended. Thank you,
1) Renew your subscription to InsideFlyer.com at (both are required): http://www.insideflyer.com/login.php...gnup/renew.php to renew
2) Reclaim your premium access by completing the form at: http://www.flyertalk.com/forum/claim_subscription.php
Both of these steps must be completed for your FT Premium access to be extended. Thank you,
Tim,
This morning ads have begun to reappear when I log on.
Since I did not get a notice, I am just wondering if it is time to renew or if it is a glitch.
Thanks for any help,
(Teacher49)
Last edited by Teacher49; Oct 2, 2006 at 5:11 pm
Oct 2, 2006, 11:17 am
#4
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Tim, I'm having the same problem. When I renewed my subscription on the phone a couple of weeks ago, the woman who took my call said she would renew everything for me on your end, but apparently something is left undone.
So my question is basically, what is left for me to do?
Thanks.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
So my question is basically, what is left for me to do?
Thanks.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Oct 2, 2006, 11:29 am
#5
Guest
Posts: n/a
Originally Posted by Starwood Lurker
Tim, I'm having the same problem. When I renewed my subscription on the phone a couple of weeks ago, the woman who took my call said she would renew everything for me on your end, but apparently something is left undone.
So my question is basically, what is left for me to do?
Thanks.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
So my question is basically, what is left for me to do?
Thanks.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jan 2, 2007, 10:15 am
#7
Guest
Posts: n/a
Your InsideFlyer subscription has expired recently, you should be able to update it and your ad free access with the two steps above if you can't find the email. Thanks,
Jan 3, 2007, 7:20 am
#8
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
I'm getting piles of ads but my subscription expires on 06/27/2007 according to InsideFlyer.
I've resubmitted myself and will see if that works, it recognised the above date
I've resubmitted myself and will see if that works, it recognised the above date
Last edited by garethmorgan; Jan 3, 2007 at 7:29 am
Jan 3, 2007, 9:09 am
#9
Guest
Posts: n/a
Let us know if you have any problems.
Jan 3, 2007, 4:58 pm
#11
Guest
Posts: n/a
When your subscription expires and is renewed on IF.com your premium account has to be reclaimed on FlyerTalk to continue getting ad free access. I expect that this was the cause of this.
Jan 3, 2007, 8:54 pm
#12
Join Date: Jun 2000
Location: LAX
Posts: 3,639
You might want to review what it is about the emails you send that sometimes snares them. I note that the email address you have for me is perfectly good, but I missed or didn't receive a renewal notice and also any emails that should have been sent as a result of subscribing to this thread. I personally triage emails in my spam pile by looking for either a familiar sender or a meaningful subject, so an email from "FlyerTalk" with a subject of "FlyerTalk premium subscription expiring" would have certainly gotten my attention, while one from "FT" or "Subscription Department" with a more generic subject would have gone to its death.
Oct 6, 2007, 10:07 am
#14
Join Date: Apr 2003
Location: RDM
Programs: UA General Member
Posts: 1,247
Well, something is broken.
I renewed my InsideFlyer account and I can log in there and verify that my subscription is valid until 10/2008. When I go to the flyertalk page referenced above to reclaim my subscription, and supply my IF username (same as here) and password (different from here), I get an error message that says, "We could not find an active InsideFlyer.com user account that matches the info you have provided."
I renewed my InsideFlyer account and I can log in there and verify that my subscription is valid until 10/2008. When I go to the flyertalk page referenced above to reclaim my subscription, and supply my IF username (same as here) and password (different from here), I get an error message that says, "We could not find an active InsideFlyer.com user account that matches the info you have provided."
Nov 18, 2007, 2:15 pm
#15
Join Date: Dec 2002
Location: Omaha
Programs: UA/*A nobody, Bonvoy Plat, SW A-list, Hertz 5* (but who isn't???)
Posts: 677
Regarding FT Premium subscribers, does the "+" sign next to a member's name in a list of people currently visiting a forum, denote "Premium" subscriber status?
Thanks
Jim
Thanks
Jim