Originally Posted by Starwood Lurker

Tim, I'm having the same problem. When I renewed my subscription on the phone a couple of weeks ago, the woman who took my call said she would renew everything for me on your end, but apparently something is left undone.

So my question is basically, what is left for me to do?

Thanks.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

[email protected]