Facebook Login issue
Jul 18, 2012, 12:33 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Large White Space on FT
I'm seeing a large white space on almost every FT screen today. Any suggestions?
Jul 18, 2012, 12:45 pm
#2
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Which browser and version are you using?
It seems that the gray bar that contains the "Link your Facebook account to your forum account! Click the logo to link your account!" message (formerly button) is wider than usual; this is due to an issue with the FB connect feature and we're working to resolve that.
It seems that the gray bar that contains the "Link your Facebook account to your forum account! Click the logo to link your account!" message (formerly button) is wider than usual; this is due to an issue with the FB connect feature and we're working to resolve that.
Jul 18, 2012, 1:28 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Currently on firefox 14.0.1
I'll just uncheck the window for the FB connect to see if that gets rids of the extra space.
thanks
I'll just uncheck the window for the FB connect to see if that gets rids of the extra space.
thanks
Jul 18, 2012, 3:02 pm
#4
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
Facebook Login issue
I am unable to log in using the Connect with Facebook method, I've had to get a new handle. I've attempted to use multiple computers to access the site and none of them work. 
Jul 19, 2012, 4:25 pm
#5
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Rather than create a new account (which is not allowed within the site rules), you should contact an admin using the Contact Us link below. If we are unable to resolve this, your Facebook-linked account may be able to be transitioned over to a regular email-based account.
Paul
Paul
Last edited by IBobi; Jul 20, 2012 at 5:48 pm
Jul 19, 2012, 9:17 pm
#6
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
I contacted flyertalk on twitter, no response, I followed up like you suggested and I still have yet to hear anything regarding that, so I then created a new name and posted in the forum.
Jul 20, 2012, 2:05 pm
#8
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
I merged 3 threads on this issue; tech is working to resolve. Appears to be a FB issue with how their login works. We'll resolve as soon as we can.
Thank you for your patience,
Paul
Thank you for your patience,
Paul
Jul 20, 2012, 4:12 pm
#9
Join Date: Nov 2010
Programs: SPG,HHonors,Thai,Flying Blue
Posts: 21
Jul 21, 2012, 10:13 am
#10
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,676
Trouble logging in with Facebook connect
Jul 22, 2012, 11:01 pm
#11
Join Date: Mar 2007
Location: LON, RUH and DXB
Programs: BA Bronze, GF, EK, WY
Posts: 2,607
A data point that may help ...
I use AVG anti-virus which has a 'do not track' feature to discard tracking cookies. If I decide not to accept the 'Facebook Social Plugins' cookie, I see the large grey/gray area with no 'F log in' button per the picture in post #1.
However, if I configure AVG to accept the tracking cookie the button reappears and the grey area is correctly sized.
hth
I use AVG anti-virus which has a 'do not track' feature to discard tracking cookies. If I decide not to accept the 'Facebook Social Plugins' cookie, I see the large grey/gray area with no 'F log in' button per the picture in post #1.
However, if I configure AVG to accept the tracking cookie the button reappears and the grey area is correctly sized.
hth
Jul 24, 2012, 10:57 am
#12
Join Date: Jan 2012
Programs: UA 1K, AA Exec Plat, Marriott Plat, Hertz Pres
Posts: 68
This isn't the only site that is having these types of problems. I'm just not going to use fb connect anymore - no benefit that I can see and the reliance on such a giant seems problematic. If they are to provide a validation service like this, it should not take a week to troubleshoot.
If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2
If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2
Jul 24, 2012, 6:12 pm
#14
Join Date: Jul 2012
Location: California
Programs: UA 1K
Posts: 1
This isn't the only site that is having these types of problems. I'm just not going to use fb connect anymore - no benefit that I can see and the reliance on such a giant seems problematic. If they are to provide a validation service like this, it should not take a week to troubleshoot.
If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2
If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2
Jul 25, 2012, 12:43 pm
#15
Join Date: Jan 2012
Programs: UA 1K, AA Exec Plat, Marriott Plat, Hertz Pres
Posts: 68
Rather than create a new account (which is not allowed within the site rules), you should contact an admin using the Contact Us link below. If we are unable to resolve this, your Facebook-linked account may be able to be transitioned over to a regular email-based account.
Paul
Paul