FlyerTalk Forums

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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Facebook Login issue (https://www.flyertalk.com/forum/technical-support-feedback/1367915-facebook-login-issue.html)

FriendlySkies Jul 18, 2012 12:33 pm

Large White Space on FT
 
I'm seeing a large white space on almost every FT screen today. Any suggestions?

http://friendlyskies.smugmug.com/pho...-8vzQT3v-L.png

IBobi Jul 18, 2012 12:45 pm

Which browser and version are you using?

It seems that the gray bar that contains the "Link your Facebook account to your forum account! Click the logo to link your account!" message (formerly button) is wider than usual; this is due to an issue with the FB connect feature and we're working to resolve that.

FriendlySkies Jul 18, 2012 1:28 pm

Currently on firefox 14.0.1

I'll just uncheck the window for the FB connect to see if that gets rids of the extra space.

thanks :)

macdonaldj2 Jul 18, 2012 3:02 pm

Facebook Login issue
 
I am unable to log in using the Connect with Facebook method, I've had to get a new handle. I've attempted to use multiple computers to access the site and none of them work. :confused:

IBobi Jul 19, 2012 4:25 pm

Rather than create a new account (which is not allowed within the site rules), you should contact an admin using the Contact Us link below. If we are unable to resolve this, your Facebook-linked account may be able to be transitioned over to a regular email-based account.

Paul

macdonaldj2 Jul 19, 2012 9:17 pm


Originally Posted by IBobi (Post 18964521)
Rather than create a new account (which is not allowed within the site rules), you should contact an admin using the Contact Us link below. Your Facebook-linked account can be transitioned over to a regular email-based account.

Paul

I contacted flyertalk on twitter, no response, I followed up like you suggested and I still have yet to hear anything regarding that, so I then created a new name and posted in the forum.

avoint Jul 20, 2012 10:33 am

Where has the Facebook log in gone ?
 
No longer able to log in using my Facebook account. :td::td:

IBobi Jul 20, 2012 2:05 pm

I merged 3 threads on this issue; tech is working to resolve. Appears to be a FB issue with how their login works. We'll resolve as soon as we can.

Thank you for your patience,

Paul

avoint Jul 20, 2012 4:12 pm


Originally Posted by IBobi (Post 18970525)
I merged 3 threads on this issue; tech is working to resolve. Appears to be a FB issue with how their login works. We'll resolve as soon as we can.

Thank you for your patience,

Paul

Thanks Paul

lin821 Jul 21, 2012 10:13 am

Trouble logging in with Facebook connect
 

Originally Posted by macdonaldj2point1 (Post 18957081)
I am unable to log in using the Connect with Facebook method, I've had to get a new handle. I've attempted to use multiple computers to access the site and none of them work. :confused:

Please also see the existing thread:

http://www.flyertalk.com/forum/techn...k-connect.html

dunk Jul 22, 2012 11:01 pm

A data point that may help ...

I use AVG anti-virus which has a 'do not track' feature to discard tracking cookies. If I decide not to accept the 'Facebook Social Plugins' cookie, I see the large grey/gray area with no 'F log in' button per the picture in post #1.

However, if I configure AVG to accept the tracking cookie the button reappears and the grey area is correctly sized.

hth

Tech1 Jul 24, 2012 10:57 am

This isn't the only site that is having these types of problems. I'm just not going to use fb connect anymore - no benefit that I can see and the reliance on such a giant seems problematic. If they are to provide a validation service like this, it should not take a week to troubleshoot.

If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2 :(

TinsyWinsy Jul 24, 2012 4:04 pm

Glad to know I am not the only one! Thankfully I did not have a ton of posts here as I'm not a FF but I did enjoy occasionally posting here, as well as getting input and stuff.

dw202 Jul 24, 2012 6:12 pm


Originally Posted by Tech2 (Post 18992836)
This isn't the only site that is having these types of problems. I'm just not going to use fb connect anymore - no benefit that I can see and the reliance on such a giant seems problematic. If they are to provide a validation service like this, it should not take a week to troubleshoot.

If at some point my Tech1 account can be "un-facebooked" great - otherwise, I'm now Tech2 :(

I'm waiting to be "un-facebooked" as well. :(

Tech1 Jul 25, 2012 12:43 pm


Originally Posted by IBobi (Post 18964521)
Rather than create a new account (which is not allowed within the site rules), you should contact an admin using the Contact Us link below. If we are unable to resolve this, your Facebook-linked account may be able to be transitioned over to a regular email-based account.

Paul

So if this can indeed be done, can we just start doing it? (Tech1)


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