Sep 21, 2014, 11:32 am
Westin Tokyo, Japan 2007 onward [Master Thread]
Nov 26, 2014, 12:20 am
#256
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Hi,
My aunt booked 1 room for 2 nights at Westin hotel using her points, and I didn't think much about it since usually 2 beds = 4 people. However, it seems as if the occupancy levels are enforced more strictly in Japan than in other countries. My aunt thought it was ok as we won't be there that long but we also will be returning from Kyoto that day we check in around 7pm or 8pm. I don't know how busy the check in desk is or how they would treat this.
The Westin is also sold out for our dates so we can't even get another room using her points. What are the chances the staff will stop us or kick us out? I'm trying to think of options but I didn't budget for the hotel stay since we were using points so paying 400+ for 2 rooms for 2 nights would put a severe crimp on the budget.
My aunt booked 1 room for 2 nights at Westin hotel using her points, and I didn't think much about it since usually 2 beds = 4 people. However, it seems as if the occupancy levels are enforced more strictly in Japan than in other countries. My aunt thought it was ok as we won't be there that long but we also will be returning from Kyoto that day we check in around 7pm or 8pm. I don't know how busy the check in desk is or how they would treat this.
The Westin is also sold out for our dates so we can't even get another room using her points. What are the chances the staff will stop us or kick us out? I'm trying to think of options but I didn't budget for the hotel stay since we were using points so paying 400+ for 2 rooms for 2 nights would put a severe crimp on the budget.
I don't think Japan allows people to sleep overnight in the Ebisu subway station and I didn't notice any all night bars in the neighborhood (but I wasn't looking).
Nov 28, 2014, 12:19 am
#258
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Does the lounge at this property allow guests under 18? I'll likely stay here with my 13 and 16 year old sons.
Nov 28, 2014, 1:40 am
#259
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Nov 28, 2014, 4:25 pm
#261
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My impression is that the staff at this hotel don't miss a thing. There are a lot of staff present in the lobby IMO so I don't see how only two could check in with the other two then going through the lobby to elevators and up to the room without being noticed.
I don't think Japan allows people to sleep overnight in the Ebisu subway station and I didn't notice any all night bars in the neighborhood (but I wasn't looking).
I don't think Japan allows people to sleep overnight in the Ebisu subway station and I didn't notice any all night bars in the neighborhood (but I wasn't looking).
Nov 28, 2014, 4:29 pm
#262
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IIRC from the lower entrance, you must take either the escalator or special elevators to the lobby level. Then you would walk across the lobby to the elevators leading up to the floors with rooms.
Nov 28, 2014, 5:44 pm
#263
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The Westin Executive Club Lounge allows guests under the age of 18 to enter only if they are accompanied by their adults.
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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Nov 28, 2014, 9:25 pm
#264
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Just checked out from this hotel a couple of hours ago.
Nov 29, 2014, 12:18 am
#265
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Dec 30, 2014, 2:41 am
#266
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Capacity controlled executive club during cocktail hour? Makes paying extra for the executive club floor kind of pointless... Can't even use it when it matters most. Going on 30 minutes of waiting in my room to be called for an opening.
Dec 30, 2014, 9:58 am
#267
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I've never experienced this, but could it be due to the holidays?
Dec 30, 2014, 10:56 am
#268
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I have experienced this a couple of times. Somewhat annoying, but at least they are managing it (e.g. at the Sheraton Miyako Osaka lounge I sometimes found all seats taken and just had to leave - of course, that lounge is not really comparable in size and offerings to Westin Tokyo).
Dec 31, 2014, 1:59 am
#269
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Dec 31, 2014, 2:06 am
#270
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Have you tried asking for an alternative amenity, such as drink and appetizer vouchers for their lobby bar (if it serves snacks)?