FAQ: How do I book an award for someone else when I won't be present?
Jan 9, 2009, 6:58 am
#46
Join Date: Dec 2006
Location: USA
Posts: 3,945
My apologies for not responding to this earlier. This would inform the property that "Father Tahkuct" will be staying in the room as well even though it is exactly what I would expect the reservation to be.
[email protected]
[email protected]
Dec 29, 2009, 5:07 pm
#47
Join Date: Apr 2005
Location: Sydney
Posts: 690
Hi - having read the above, I have a variation on this question. I want to book a C&P room for my parents but can I get the hotel to charge the cash portion to my card rather than them having to settle it on checkout?
Dec 29, 2009, 5:11 pm
#48
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 29, 2009, 5:43 pm
#49
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
I have paid for stays for friends and family before. Contact a manager on duty at the hotel during business hours and I'm pretty confident that person will handle it for you. It will likely involve something along the lines of them sending you a form to complete, sign and send back to them with a copy of your credit card, but I've wanted to do something like this several times and was always able to get it done.
Dec 29, 2009, 7:02 pm
#50
Join Date: Dec 2006
Location: USA
Posts: 3,945
I paid for my parents stay in Miami using my SPG card while they stayed on C&P that I booked. Just called front desk and gave them my card and told them to settle all the charges on my account. I did, however, guaranteed this reservation with the same credit card.
Last edited by TAHKUCT; Dec 29, 2009 at 7:14 pm
Feb 20, 2011, 10:28 pm
#51
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Is it possible to book for someone else online? If not, can one first make a reservation and then ask for the name to be changed? Or does the entire process need to be done over the phone? In the latter case, what details would they require?
Feb 20, 2011, 11:01 pm
#52
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
You can book online, then call SPG and ask to have the other person's name added to the reservation as the person who will occupy the room.
That person shows up, show's ID and presents a credit card and they're good to go.
I've done it many times with no problem. Just to be safe, I suggest providing a copy of the reservation showing both names to the person who will be checking in. But that's just to be extra cautious.
Feb 20, 2011, 11:11 pm
#53
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
You cannot book an award reservation online under another person's name.
You can book online, then call SPG and ask to have the other person's name added to the reservation as the person who will occupy the room.
That person shows up, show's ID and presents a credit card and they're good to go.
I've done it many times with no problem. Just to be safe, I suggest providing a copy of the reservation showing both names to the person who will be checking in. But that's just to be extra cautious.
You can book online, then call SPG and ask to have the other person's name added to the reservation as the person who will occupy the room.
That person shows up, show's ID and presents a credit card and they're good to go.
I've done it many times with no problem. Just to be safe, I suggest providing a copy of the reservation showing both names to the person who will be checking in. But that's just to be extra cautious.
And done!
Last edited by ung1; Feb 20, 2011 at 11:26 pm
Feb 21, 2011, 10:16 am
#54
Join Date: May 2004
Location: DCA ZWU
Programs: AGR WOH
Posts: 1,785
I've found that you can, in fact, change the first name on an online award reservation after booking, but not the last name. It's convenient for giving awards to family.
Feb 21, 2011, 9:21 pm
#55
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Dec 13, 2013, 7:31 pm
#56
Join Date: May 2012
Posts: 470
I found this old thread which may be appropriate.
Can I sell an award reservation to someone I don't know and somehow change the reservation to reflect their name and have them put their card on file for incidentals?
Can I sell an award reservation to someone I don't know and somehow change the reservation to reflect their name and have them put their card on file for incidentals?
Dec 13, 2013, 9:07 pm
#57
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
NO. It is against the SPG T&C to sell, buy, or barter awards and other program benefits.
May 4, 2014, 8:41 pm
#58
Join Date: Mar 2009
Location: LAX
Programs: AA Ex Platinum, AA million miler, Marriott Bonvoy Titanium, UA Silver
Posts: 296
Book SPG Free Nights and Reserve Under Another Name?
I would like to use SPG points and reserve a two-night reservation for my wife. I am not traveling with her.
It is possible to use my points and book the room for her?
Thanks.
David
It is possible to use my points and book the room for her?
Thanks.
David
May 4, 2014, 9:01 pm
#59
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
Yes. Book the room. Then call reservations and have them add her name as the "additional guest".
Another option…..sign her up if she doesn't have an SPG membership. Then, transfer the appropriate amount of points to her account. Then have her book the room from her account. This takes time, so it's not useful if you need the nights soon. This second option is assuming that you both share the same address.
Another option…..sign her up if she doesn't have an SPG membership. Then, transfer the appropriate amount of points to her account. Then have her book the room from her account. This takes time, so it's not useful if you need the nights soon. This second option is assuming that you both share the same address.
May 4, 2014, 11:24 pm
#60
Join Date: Mar 2009
Location: LAX
Programs: AA Ex Platinum, AA million miler, Marriott Bonvoy Titanium, UA Silver
Posts: 296
Great. Thanks for your help.
David
David