Four Points by Sheraton Shenzhen, China [Master Thread]
Nov 2, 2010, 7:58 am
#16
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Was informed by the property recently that as of June 1, they will no longer provide breakfast to Platinum members. However, since I was a repeat customer, they gave me a courtesy one last breakfast for this stay.
The logic is that they recently opened the west wing and in the original plans the executive lounge would be located there. But a business decision was made to eliminate the lounge . . . so therefore, if there is no lounge, no breakfast should be provided to the platinum members.
The logic is that they recently opened the west wing and in the original plans the executive lounge would be located there. But a business decision was made to eliminate the lounge . . . so therefore, if there is no lounge, no breakfast should be provided to the platinum members.
Nov 15, 2010, 10:16 pm
#20
Join Date: May 2010
Programs: Hyatt Glob, Marriott Plat
Posts: 145
Recent Plat Benefits
Stayed at 4P Shenzhen recently. Got upgraded to a suite in the west wing. The suite was very big, but bathroom amenities were horrible.
The exec lounge was closed most of the time, only opened during evening cocktails. The lounge was huge, but selection was really pathetic. There were only 2 food items: wings and sandwich; and only 6 alcoholic beverages: Tsingtao beer, a cheap red, a cheap white, gin, rum and vodka. Lounge was closed for breakfast, went to coffee shop on 3/F for breakfast buffet (free for plat).
Considering the low rates that we paid, the overall value was not too bad.
The exec lounge was closed most of the time, only opened during evening cocktails. The lounge was huge, but selection was really pathetic. There were only 2 food items: wings and sandwich; and only 6 alcoholic beverages: Tsingtao beer, a cheap red, a cheap white, gin, rum and vodka. Lounge was closed for breakfast, went to coffee shop on 3/F for breakfast buffet (free for plat).
Considering the low rates that we paid, the overall value was not too bad.
Nov 16, 2010, 1:40 am
#21
Join Date: Aug 2009
Programs: SPG Gold, SQ Blue, OZ Diamond, JAVA and occasionally C
Posts: 5,563
Stayed at 4P Shenzhen recently. Got upgraded to a suite in the west wing. The suite was very big, but bathroom amenities were horrible.
The exec lounge was closed most of the time, only opened during evening cocktails. The lounge was huge, but selection was really pathetic. There were only 2 food items: wings and sandwich; and only 6 alcoholic beverages: Tsingtao beer, a cheap red, a cheap white, gin, rum and vodka. Lounge was closed for breakfast, went to coffee shop on 3/F for breakfast buffet (free for plat).
Considering the low rates that we paid, the overall value was not too bad.
The exec lounge was closed most of the time, only opened during evening cocktails. The lounge was huge, but selection was really pathetic. There were only 2 food items: wings and sandwich; and only 6 alcoholic beverages: Tsingtao beer, a cheap red, a cheap white, gin, rum and vodka. Lounge was closed for breakfast, went to coffee shop on 3/F for breakfast buffet (free for plat).
Considering the low rates that we paid, the overall value was not too bad.
Nov 30, 2010, 11:59 am
#23
Join Date: Jan 2010
Location: PVG SIN
Posts: 79
Nice large rooms and was upgraded to exec floors in the tower with a slightly complex trek within the podium connecting the two towers, one should get the hang of it after several trips and perhaps not get lost.
Bfast was decent in the lounge serving very good freshly ground coffee, if you like, grab a take away paper cup to fuel you for the rest of the morning. Selection of food was decent but quality above average, better than most other Sheraton lounges i have experienced previously in china.
Bath products were pretty good with a citrus scent, far better than the standard Sheraton standard ones you commonly get. Room was brand new, very clean and large, perhaps due to exec tower upgrade.
My room perhaps had an isolated issue with mobile phone reception, could hardly make any calls, they kept on dropping. Now gold perk in china, option of 1. Welcome drinks or 2. Internet for 24hrs or 3. Pressing 2 pieces; opted for the pressing service, very efficient, suite came back within a hour crisp and smart! Service was fantastic in all parts of the hotel with efficient front desk to polite wait staff.
Great value for money and well managed property!
Bfast was decent in the lounge serving very good freshly ground coffee, if you like, grab a take away paper cup to fuel you for the rest of the morning. Selection of food was decent but quality above average, better than most other Sheraton lounges i have experienced previously in china.
Bath products were pretty good with a citrus scent, far better than the standard Sheraton standard ones you commonly get. Room was brand new, very clean and large, perhaps due to exec tower upgrade.
My room perhaps had an isolated issue with mobile phone reception, could hardly make any calls, they kept on dropping. Now gold perk in china, option of 1. Welcome drinks or 2. Internet for 24hrs or 3. Pressing 2 pieces; opted for the pressing service, very efficient, suite came back within a hour crisp and smart! Service was fantastic in all parts of the hotel with efficient front desk to polite wait staff.
Great value for money and well managed property!
Nov 30, 2010, 5:02 pm
#24
Join Date: Aug 2009
Programs: SPG Gold, SQ Blue, OZ Diamond, JAVA and occasionally C
Posts: 5,563
My room perhaps had an isolated issue with mobile phone reception, could hardly make any calls, they kept on dropping. Now gold perk in china, option of 1. Welcome drinks or 2. Internet for 24hrs or 3. Pressing 2 pieces; opted for the pressing service, very efficient, suite came back within a hour crisp and smart! Service was fantastic in all parts of the hotel with efficient front desk to polite wait staff.
Great value for money and well managed property!
Great value for money and well managed property!
May 1, 2011, 4:30 pm
#25
Join Date: Apr 2005
Location: SFO
Programs: UA MM, SQ KrisFlyer, SPG/Marriott Titanium
Posts: 1,231
They are supposed to finish a huge brand new rail station next to Huang Gong sometime in late 2006. So in the future this area I’m sure will grow considerably and the 4P will be a very convenient stop by rail. Until then, it’s a tough location to easily get to. I use it as a base of operations as I spend most of my time further inland, but because of the food, clean rooms, English speaking staff, and clean water. I choose to commute 40minutes each morning and stay @ the 4P.
Oct 12, 2011, 11:07 am
#27
Join Date: Jan 2010
Location: PVG SIN
Posts: 79
The hotel recently added a hourly shuttle bus service to the metro station which is also the border crossing to Hong Kong. Pretty nice touch ^
Lounge closure over holidays as well, as it was shut during the National holidays, although you could still pick up sodas, cookies and coffees.
My first stay as a plat at this property, upgraded to a nice suite. Shower was seriously clogged, at the end of the shower I was ankle deep in water.......
Lounge closure over holidays as well, as it was shut during the National holidays, although you could still pick up sodas, cookies and coffees.
My first stay as a plat at this property, upgraded to a nice suite. Shower was seriously clogged, at the end of the shower I was ankle deep in water.......
Last edited by imz14u; Oct 12, 2011 at 12:37 pm
Nov 20, 2013, 7:45 pm
#28
Join Date: Nov 2010
Programs: CX Gold, United Gold, BA Gold, SPG Plat, Hilton Diamond
Posts: 65
To anyone who has been to this property recently...
The border close by is FuTian, different from LuoHu border, which is the biggest border between Shenzhen and Hong Kong. I just made a call to the border office about the landing visa application. they said FuTian border (Lok Ma CHau MTR) has no such service and I need go to LuoHu for it... Does this make sense?
I have never been to China and i don't want to screw up....
Apr 9, 2014, 5:02 am
#29
Join Date: Mar 2013
Posts: 120
Hotel Review: Four Points by Sheraton Shenzhen
I booked this hotel, because it’s really close to the Lok Ma Chau border and the room rate is very reasonable. The hotel runs a promo for all weekend stays, the package includes a night stay with breakfast and dinner buffet. It is a good deal to have a weekend getaway in China.
Outlook
The hotel has a very strict rule of room upgrade for SPG gold member, which is no upgrade at all. They will only give you room with “better view”. However, I got some issue with the hotel before and they granted me a suite upgrade for one time.
Living Room
I arrived at the hotel around noon and when I was checking in I showed an email to the front desk staff. Later on, I got a room upgrade from Superior Room to Deluxe Suite! On the other hand, as an SPG gold member, I was offered to choose a welcome offer between 250 Starpoints and 1 free drink. I took the points. Woo Hoo~
The room size is very big, it fits 3 people at least. I especially like the hotel which uses wood tone to decorate their hotel, it gives me a peaceful and home-away-from-home feeling. Although the hotel has opened for couple of years, the room doesn’t show it at all. It is still sparkling clean and fresh. It is notable that bath tub available in the suite’s bathroom, while superior room doesn’t have one.
Entrance
Bathroom
The dinner buffet spread is very extensive, I particularly like their wide selection of desserts. Chocolate cake, cheese cake, opera, pudding, ice cream… you name it they have it. Plus, they provide free flow of wine and juice.
Restaurant
Dinner Buffet Spread
For more information regarding this review, please go to my website:
www.ThePointsAddiction.com
Please also LIKE/SHARE my Facebook page: www.facebook.com/ThePointsAddiction
ONE Like = One Support
Outlook
The hotel has a very strict rule of room upgrade for SPG gold member, which is no upgrade at all. They will only give you room with “better view”. However, I got some issue with the hotel before and they granted me a suite upgrade for one time.
Living Room
I arrived at the hotel around noon and when I was checking in I showed an email to the front desk staff. Later on, I got a room upgrade from Superior Room to Deluxe Suite! On the other hand, as an SPG gold member, I was offered to choose a welcome offer between 250 Starpoints and 1 free drink. I took the points. Woo Hoo~
The room size is very big, it fits 3 people at least. I especially like the hotel which uses wood tone to decorate their hotel, it gives me a peaceful and home-away-from-home feeling. Although the hotel has opened for couple of years, the room doesn’t show it at all. It is still sparkling clean and fresh. It is notable that bath tub available in the suite’s bathroom, while superior room doesn’t have one.
Entrance
Bathroom
The dinner buffet spread is very extensive, I particularly like their wide selection of desserts. Chocolate cake, cheese cake, opera, pudding, ice cream… you name it they have it. Plus, they provide free flow of wine and juice.
Restaurant
Dinner Buffet Spread
For more information regarding this review, please go to my website:
www.ThePointsAddiction.com
Please also LIKE/SHARE my Facebook page: www.facebook.com/ThePointsAddiction
ONE Like = One Support
Apr 9, 2014, 5:56 am
#30
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432