"it looks like you left without completing your booking" - how to stop?
Jan 21, 2015, 7:36 am
#31
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
Jan 21, 2015, 7:41 am
#32
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
You're right. Not relevant - pointless DYKWIA moment. My larger point was that I do receive Marriott (and SPG, and Hyatt) promo emails, but not of this particularly annoying type.
Jan 21, 2015, 9:13 am
#33
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,644
I've never received one of these emails...until yesterday. Bye bye, Starwood tracking cookies.
Jan 21, 2015, 11:06 am
#34
Join Date: Dec 2012
Location: Dallas, TX
Programs: SPG Plat 100, Marriott Plat
Posts: 267
Jan 26, 2015, 2:48 pm
#35
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,023
Feb 23, 2015, 8:21 am
#36
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
These things keep coming and are beyond enraging. They're annoying, patronizing, and needy. I know damn well I didn't book a hotel from you, why do you think you need to remind me?
Starwood Lurkers, let me be very clear about this: THESE EMAILS ARE COSTING YOU MONEY. I'm so fed up, I went in and turned -all- SPG emails off because of this type of email. I won't receive any promotional emails, or emails of any kind, because of these annoying pieces of crap. I'm ready to give up on SPG altogether.
Starwood Lurkers, let me be very clear about this: THESE EMAILS ARE COSTING YOU MONEY. I'm so fed up, I went in and turned -all- SPG emails off because of this type of email. I won't receive any promotional emails, or emails of any kind, because of these annoying pieces of crap. I'm ready to give up on SPG altogether.
Mar 4, 2015, 3:10 pm
#37
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
i thought i'd just add my voice to the fray on this subject. it is really, really annoying and frankly quite pathetic on the part of starwood.
don't the marketing wonks there understand that negative experiences related to an action are most likely to stop the user from performing that action? think "conditioned response," textbook Pavlovian fear conditioning. okay, not to the same extreme but the principle is the same; i'll just stop looking at starwood properties.
don't the marketing wonks there understand that negative experiences related to an action are most likely to stop the user from performing that action? think "conditioned response," textbook Pavlovian fear conditioning. okay, not to the same extreme but the principle is the same; i'll just stop looking at starwood properties.
Mar 4, 2015, 3:44 pm
#38
Join Date: May 2011
Programs: Marriott LTT, LH SEN
Posts: 171
These things keep coming and are beyond enraging. They're annoying, patronizing, and needy. I know damn well I didn't book a hotel from you, why do you think you need to remind me?
Starwood Lurkers, let me be very clear about this: THESE EMAILS ARE COSTING YOU MONEY. I'm so fed up, I went in and turned -all- SPG emails off because of this type of email.
Starwood Lurkers, let me be very clear about this: THESE EMAILS ARE COSTING YOU MONEY. I'm so fed up, I went in and turned -all- SPG emails off because of this type of email.
Mar 4, 2015, 3:59 pm
#39
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,729
How odd, I've never had one of these before.
Just as well - I tightly control which mailing lists I'm on and Starwood (despite quite a few slightly annoying 20% off sales in specific countries I'm not going to) is one of the few companies I hear from. I get just enough signal through the noise to keep me subscribed. Spamming me for hotel bookings would not be good.
Just as well - I tightly control which mailing lists I'm on and Starwood (despite quite a few slightly annoying 20% off sales in specific countries I'm not going to) is one of the few companies I hear from. I get just enough signal through the noise to keep me subscribed. Spamming me for hotel bookings would not be good.
Mar 4, 2015, 4:20 pm
#40
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994
Stop sending these e-mails Starwood!! I know I did not complete the reservation and I know why. These e-mails are simply insulting. I'm not an idiot.
Apr 22, 2015, 9:01 pm
#41
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,524
Very cool! Looks like our voices were heard.
http://www.flyertalk.com/forum/newre...ply&p=24699582
http://www.flyertalk.com/forum/newre...ply&p=24699582
Sounds like maybe the hotel did not get the memo. Can you tell me which one it was (here, PM or email) and we'll get that corrected.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 23, 2015, 12:40 pm
#42
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
But, YMMV. 
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 23, 2015, 6:44 pm
#43
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,076
I find the email very annoying, but I'm now getting them from IHG as well. Other chains aren't much better, with pop-ups after you don't complete a booking offering other hotels.
I'd love to be able to opt-out of these without opting out of all SPG emails, but unlike some, I'm not going to stop staying at SPG just because of these emails.
Apr 24, 2015, 12:07 pm
#44
Join Date: Mar 2007
Posts: 3,990
I am grateful I am not receiving these.
Cheers,
Cheers,
Apr 24, 2015, 1:06 pm
#45
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
I have been receiving these regularly as well, and while super annoying, it truly irritates me when I am spammed with unsolocited emails that contact expired promotions.