"Jerry, Your Trip is Just Around the Corner"
Apr 23, 2014, 4:13 pm
#32
Suspended
Join Date: May 2012
Location: Alki. Seattle, WA
Programs: WN~A List Pref, CP, Hyatt-Diamond, Hilton Diamond, ANT~a Dave Matthews Addiction thing
Posts: 723
I book 125+ flights a year on WN. Fly 60+. I hate these emails. Got one today "your trip is right around the corner.......", October 13th......
Apr 24, 2014, 9:08 am
#33
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Disillusioned fmr UA-1P/2P,F9-Ascent; Fmr AA-Plat,CO-Gold,NW-Silver,TWA-Elite
Posts: 1,630
+1 on this thread. I think an effective e-mail program starts with listening to what the customer wants. Otherwise, they are either just thrown away, ignored or we program e-mail systems to throw them into junk folders.
Apr 24, 2014, 6:56 pm
#35
Join Date: Nov 2010
Programs: WN peon (was A+), IHG Plat Hilton HHonors Gold DL SkyPesos PM (still a peon) US Chmn, Hawaiian Haole
Posts: 1,166
Aug 26, 2014, 5:25 pm
#36
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
How is 30 days from now "just around the corner?"
I was momentarily freaked out by this as I'm leaving for another trip not on WN. I was worried I had a random booking I didn't know about.
I was momentarily freaked out by this as I'm leaving for another trip not on WN. I was worried I had a random booking I didn't know about.
Aug 26, 2014, 6:47 pm
#37
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
I think the "Your Trip Is Around the Corner Email" coming 30 days is a way for Southwest to make money on Air Extras such as EarlyBird Checkin, Rental Cars, Hotel bookings etc. And its another chance for you to see if there is a lower fare or if you need to change your schedule .
I consider "Just around the corner" to be within 7 days.