Air NZ Launches New Domestic Inflight Service
Jan 31, 2008, 4:46 pm
#1
Original Poster
Join Date: Feb 2004
Posts: 5,984
Air NZ Launches New Domestic Inflight Service
Air New Zealand customers flying on domestic jet services can look forward to an improved complimentary inflight service from Monday, February 4.
The new offering, called “KoruHour”, will be available weekday mornings and evenings on 737 and A320 services between Auckland, Wellington, Christchurch, Dunedin and Queenstown.
Weekdays from the first flight of the day through until 9am, customers will be able to enjoy muesli or a muffin, new great tasting Gravity plunger coffee, tea, orange juice, water and a complimentary newspaper.
Between 5pm and 8pm award winning wines from the Air New Zealand Wine Awards as well as beer, the iconically Kiwi L&P, tea, coffee and water will be available. The beverage service will be accompanied by a selection of Kapiti cheese, crackers and grapes.
Alcohol service will soon be available on domestic A320 services once liquor licensing requirements are completed.
During the day, after 8pm, and all weekend, a selection of great tasting nibbles are being introduced – healthy dried fruit, savoury Cassava chips and sweet NZ lollies, as well as tea, coffee and water.
The full service offering is as follows:
First flight to 0900 Muffin or muesli, orange juice, Gravity plunger coffee, tea, water and complimentary newspaper
0901 – 1659 Snacks
Gravity plunger coffee, tea, water
1700 – 2000 Kapiti cheese, crackers and grapes, snacks (on request)
Wine and beer, L&P, Gravity plunger coffee, tea, water
2001 to last flight Snacks
Gravity plunger coffee, tea, water
Weekends Snacks
Gravity plunger coffee, tea water
*No hot beverages, OJ or cheese platter served on shorter services eg. WLGCHC
The new offering, called “KoruHour”, will be available weekday mornings and evenings on 737 and A320 services between Auckland, Wellington, Christchurch, Dunedin and Queenstown.
Weekdays from the first flight of the day through until 9am, customers will be able to enjoy muesli or a muffin, new great tasting Gravity plunger coffee, tea, orange juice, water and a complimentary newspaper.
Between 5pm and 8pm award winning wines from the Air New Zealand Wine Awards as well as beer, the iconically Kiwi L&P, tea, coffee and water will be available. The beverage service will be accompanied by a selection of Kapiti cheese, crackers and grapes.
Alcohol service will soon be available on domestic A320 services once liquor licensing requirements are completed.
During the day, after 8pm, and all weekend, a selection of great tasting nibbles are being introduced – healthy dried fruit, savoury Cassava chips and sweet NZ lollies, as well as tea, coffee and water.
The full service offering is as follows:
First flight to 0900 Muffin or muesli, orange juice, Gravity plunger coffee, tea, water and complimentary newspaper
0901 – 1659 Snacks
Gravity plunger coffee, tea, water
1700 – 2000 Kapiti cheese, crackers and grapes, snacks (on request)
Wine and beer, L&P, Gravity plunger coffee, tea, water
2001 to last flight Snacks
Gravity plunger coffee, tea, water
Weekends Snacks
Gravity plunger coffee, tea water
*No hot beverages, OJ or cheese platter served on shorter services eg. WLGCHC
Jan 31, 2008, 6:43 pm
#4
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
Still No Bickie!
Yeah I will never get over the axing of the bickie.
Overall seems that NZ is trying to provide the service that QF have been offering and is a step in the right direction. Let us hope they do not match the QF OTP as well
How long though before this gets dropped as well, remember domestic IFE
, Wishbone 
etc....yeah a bit jaded but I am travelling NZ over QF this weekend though (Mrs Blackcloud's NZ Gold trip I hope
)
Overall seems that NZ is trying to provide the service that QF have been offering and is a step in the right direction. Let us hope they do not match the QF OTP as well
How long though before this gets dropped as well, remember domestic IFE
, Wishbone etc....yeah a bit jaded but I am travelling NZ over QF this weekend though (Mrs Blackcloud's NZ Gold trip I hope)
Feb 1, 2008, 9:33 pm
#5
Original Poster
Join Date: Feb 2004
Posts: 5,984
Blackcloud have QF actually started providing their improved meal service yet?
I presume Wine and Beer will be available on those shorter segments as it is not included in the exclusions and is in high demand.
In response to Kiwi Flyer fat chance!
Of course once upon a time it was possible to do a full meal service on those services...
I presume Wine and Beer will be available on those shorter segments as it is not included in the exclusions and is in high demand.
In response to Kiwi Flyer fat chance!
Of course once upon a time it was possible to do a full meal service on those services...
Feb 2, 2008, 9:44 pm
#7
Join Date: Mar 2001
Location: SYD
Programs: Too many golds, no plat: OZ*G, AC*G, NZ*G, VA Gold, QF Gold, HH Gold, Bonvoy Gold
Posts: 5,350
Well, well, well - who would have thunk. Food is back on NZ domestic
Meanwhile I have just moved to the US, where even on their "premium service" transcontinental route from JFK to LAX/SFO and vice versa, United (and indeed all the other carriers except CO) serve nothing beyond a bag of nuts or pretzels in Y. Sigh. And the "what's cooking in the Koru Clubs" thread is making me positively nostalgic!
Meanwhile I have just moved to the US, where even on their "premium service" transcontinental route from JFK to LAX/SFO and vice versa, United (and indeed all the other carriers except CO) serve nothing beyond a bag of nuts or pretzels in Y. Sigh. And the "what's cooking in the Koru Clubs" thread is making me positively nostalgic!
Feb 3, 2008, 3:06 am
#8
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
Blackcloud have QF actually started providing their improved meal service yet?
I presume Wine and Beer will be available on those shorter segments as it is not included in the exclusions and is in high demand.
In response to Kiwi Flyer fat chance!
Of course once upon a time it was possible to do a full meal service on those services...
I presume Wine and Beer will be available on those shorter segments as it is not included in the exclusions and is in high demand.
In response to Kiwi Flyer fat chance!
Of course once upon a time it was possible to do a full meal service on those services...
I still cannot belive they served meals between WLG-CHC and my boss at work fondly remembers it, but is more impressed with the KC offerings.
Oh I wonder now if this is NZ answer to the question some had when they announced their E+ offering for elites and full fare passengers, as in they were going to giv ethe front of the cabin more room (still coming) and free food and drinks while those in the back
Feb 3, 2008, 6:18 pm
#9
Original Poster
Join Date: Feb 2004
Posts: 5,984
Different meal items on QF, they always now offer an apple (with quite a few takers) and orange juice, but for improvements? I do not know better quality? Foccacia sandwiches but tiny, quiches, pies as a non-meat eater I generally do not eat what is offered but I have not been offered cheese and crakers or a strawberry slice for a while now.
But Though looking at my own post of the announcement, it seems I'm wrong [I even bolded it!]
Feb 3, 2008, 7:41 pm
#10
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
Full page ad in this mornings Dominion Post.
Not much information but as there is no date regarding when this service starts I guess it has begun today?
Not much information but as there is no date regarding when this service starts I guess it has begun today?
Feb 3, 2008, 8:48 pm
#11
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
[QUOTE=Airnz.co.nz]
Air New Zealand offers a pleasant, value for money service on domestic New Zealand flights, with the world's best views of New Zealand's diverse landscapes below.
During your flight you will be offered complimentary snacks and refreshments appropriate to the time of day.
All weekday 737 and A320* flights between Auckland, Wellington, Christchurch Dunedin and Queenstown in the mornings before 9am, and evenings between 5pm and 8pm are KoruHour flights. Start the day with great tasting Gravity plunger coffee, OJ, muesli or a muffin and a complimentary newspaper. For evening flights wine, beer and L&P are added to the beverage service and are served with a selection of Kapiti cheese, crackers and grapes.
<img src="http://airnewzealand.co.nz/resources/koruhour_logo.jpg" alt="airnz" />
During the day, after 8pm, and all weekend, a selection of great tasting snacks are being introduced - healthy dried fruit, savoury Cassava chips and sweet NZ lollies as well as tea, coffee and water.#
For reading material, you will find a copy of the Air New Zealand magazine, Kia Ora, in the seat pocket in front of you. You are welcome to take this with you at the end of the flight.
* Complimentary alcohol service will be available on domestic A320 services during the evening KoruHour once liquor licensing requirements are completed.
^ On flights under 45 minutes and in inclement weather there is no tea and coffee due to serving time restrictions. This also apples to the Kapiti cheese and fruit plate on evening KoruHour services.
# On regional services, excluding services on Beech 1900D aircraft, a biscuit will also be provided.
[QUOTE]
Does this mean that they will be giveing part of this new service out on AT7 and Q300s
Air New Zealand offers a pleasant, value for money service on domestic New Zealand flights, with the world's best views of New Zealand's diverse landscapes below.
During your flight you will be offered complimentary snacks and refreshments appropriate to the time of day.
All weekday 737 and A320* flights between Auckland, Wellington, Christchurch Dunedin and Queenstown in the mornings before 9am, and evenings between 5pm and 8pm are KoruHour flights. Start the day with great tasting Gravity plunger coffee, OJ, muesli or a muffin and a complimentary newspaper. For evening flights wine, beer and L&P are added to the beverage service and are served with a selection of Kapiti cheese, crackers and grapes.
<img src="http://airnewzealand.co.nz/resources/koruhour_logo.jpg" alt="airnz" />
During the day, after 8pm, and all weekend, a selection of great tasting snacks are being introduced - healthy dried fruit, savoury Cassava chips and sweet NZ lollies as well as tea, coffee and water.#
For reading material, you will find a copy of the Air New Zealand magazine, Kia Ora, in the seat pocket in front of you. You are welcome to take this with you at the end of the flight.
* Complimentary alcohol service will be available on domestic A320 services during the evening KoruHour once liquor licensing requirements are completed.
^ On flights under 45 minutes and in inclement weather there is no tea and coffee due to serving time restrictions. This also apples to the Kapiti cheese and fruit plate on evening KoruHour services.
# On regional services, excluding services on Beech 1900D aircraft, a biscuit will also be provided.
[QUOTE]
Does this mean that they will be giveing part of this new service out on AT7 and Q300s
Feb 3, 2008, 10:36 pm
#12
Original Poster
Join Date: Feb 2004
Posts: 5,984
No. There is no service on the BEH anyway [due no F/A's], and currently the AT7 & DH3 provide coffee/tea/water with a biscuit.
Feb 3, 2008, 11:38 pm
#13
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Feb 4, 2008, 10:51 am
#14
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
Introducing the all new domestic KoruHour passenger
Here is the ad that was in the Dom Post now on the Air New Zealand website.
Introducing the all new domestic KoruHour passenger
Last edited by Blackcloud; Feb 6, 2008 at 3:33 am