Oct activity bonus
#2
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Originally Posted by virtualtroy
Should it have posted by now?
#6
Join Date: May 2003
Location: Scotland
Programs: BA Blue
Posts: 1,360
Originally Posted by randalf
Seems like I'm missing my 35% bonus for BD flights; what's the email address used to chase this kind of thing? (Can always call them I guess!)
Darryl
Darryl
#7
Join Date: Jan 2006
Programs: Lots, some no/low status some high status, can't be bothered to list them :-)
Posts: 1,951
For a couple of days now there has been a message in my account saying
It's directly above 'recent account updates'.
Surely you've all got the same?
Whilst that is there I see little point in hassling DC over it. Don't get me wrong I'm frustrated as I'm waiting for miles to credit before I can make an award booking but there is no point giving them grief when they are aware of a problem and have let us know about it.
Important news : Please note we are currently experiencing technical difficulties affecting updates to your diamond club account. We apologise for any inconvenience caused and hope to resolve these issuses shortly.
Surely you've all got the same?
Whilst that is there I see little point in hassling DC over it. Don't get me wrong I'm frustrated as I'm waiting for miles to credit before I can make an award booking but there is no point giving them grief when they are aware of a problem and have let us know about it.
Last edited by Private Pyle; Nov 11, 2006 at 7:34 am
#10
Original Poster
Join Date: Mar 2002
Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)
Posts: 4,786
Email I got from DC:
Due to system problems over the last couple of weeks the loyalty bonus has been delayed, you should be credited with this in the next few days.