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Nov/Dec Hyatt.com = UA1500 mile

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Old Dec 29, 2006, 8:02 pm
  #76  
 
Join Date: Dec 2000
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I just checked. All I know is that mine posted between noon US--EST yesterday & now!
So can we guess that those earned in late Dec. will post Jan. 29??
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Old Dec 30, 2006, 12:05 am
  #77  
 
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Mine all posted sometime this evening too.
richee is offline  
Old Dec 30, 2006, 2:24 pm
  #78  
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My Nov/Dec miles were posted yesterday with cut off for stays 12/20 -- expect the rest miles next month?
Cheers,
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Old Dec 31, 2006, 2:21 am
  #79  
 
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Mine have'nt posted yet yet for a stay in HK which ended on the 15th December. Perhaps international will sweep only next month.
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Old Dec 31, 2006, 6:45 am
  #80  
 
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IndiaFlyer,
Have U looked at your stay at goldpassport.com to see if it shows 2 lines: 1 with your points earned & another saying Bonus 1500 Miles?
If it's not there, call GP to ask if UR registered for the UA bonus. I registered online twice, after which GP CS told me I was still not registered , so s/he registered me then ^.
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Old Dec 31, 2006, 5:35 pm
  #81  
 
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Brendan

Thanks...that must be the reason. I will get on a phone and see if that works.

Cheers
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Old Dec 31, 2006, 6:41 pm
  #82  
 
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none of mine have posted.

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Old Jan 4, 2007, 4:09 pm
  #83  
 
Join Date: Mar 2002
Location: Wilmington, DE, USA
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I AM CERTAIN I registered for the 1500 UA Mile promotion...and unfortunately dont have the email reply from that registration any more. GP Customer service Rep told me if I didnt have that email, she couldn't help me.

Any suggestions?
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Old Jan 4, 2007, 4:25 pm
  #84  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
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Originally Posted by royster747
I AM CERTAIN I registered for the 1500 UA Mile promotion...and unfortunately dont have the email reply from that registration any more. GP Customer service Rep told me if I didnt have that email, she couldn't help me.

Any suggestions?
Call back - there was a big problem with online registration - I registered online 2x and it never took - they had to manually register me - once this happened i could see the miles post in the Hyatt account shortly after.
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Old Jan 4, 2007, 8:00 pm
  #85  
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Originally Posted by peteropny
Call back - there was a big problem with online registration - I registered online 2x and it never took - they had to manually register me - once this happened i could see the miles post in the Hyatt account shortly after.
I registered several times as I posted earlier on this thread. Simple call got it sorted out.

For some reason the extra miles did not post three of my 40+ stays. They had to add the miles manually. They couldn't say why they hadn't post.
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Old Jan 6, 2007, 7:41 am
  #86  
 
Join Date: Apr 2002
Location: Washington, DC, USA
Posts: 1,884
i can see the miles in my hyatt account, but nothing has posted on united.

anyone else having this problem?
MrAOK is offline  
Old Jan 6, 2007, 8:10 am
  #87  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
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Originally Posted by MrAOK
i can see the miles in my hyatt account, but nothing has posted on united.

anyone else having this problem?
When did you first see the miles in your Hyatt account (either a whole bunch or for a recent stay)? If they showed up after 12/20 or so, I would expect them to show up in your UA account end of the month or so with the next "sweep". Most of us are still due some miles that posted after 12/20 or so.
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Old Jan 6, 2007, 10:21 pm
  #88  
 
Join Date: Apr 2002
Location: Washington, DC, USA
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i need to correct my post. my united miles show categories and that says that no hotel miles posted in the last 6 months. But when i turn to the actual listing of miles that posted, my november points from the hyatt promo did in fact post.
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Old Jan 16, 2007, 4:51 am
  #89  
 
Join Date: Jan 2005
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Originally Posted by Brendan
IndiaFlyer,
Have U looked at your stay at goldpassport.com to see if it shows 2 lines: 1 with your points earned & another saying Bonus 1500 Miles?
If it's not there, call GP to ask if UR registered for the UA bonus. I registered online twice, after which GP CS told me I was still not registered , so s/he registered me then ^.
This is what I got back from Hyatt.

15th of January of 2007

Dear
Thank you for your recent message regarding your Gold Passport
account. After reviewing our records, we have found that the G1 bonus
has been posted to your stay. Unfortunately, the G682 bonus only
applies to properties in China and the UNITED bonus expired on the
31st of August and we are unable to add these to your stay. Please
feel free to contact us with any further questions you may have
regarding this matter.

Attentively,
Carlos Alberto Lopez C.
Hyatt Gold Passport Customer Service


Ofcourse I pointed out that Hong kong indeed is in China and is part of this promotion.

Didnt know the United offer "expired" in August.
IndiaFlyer is offline  
Old Jan 16, 2007, 10:32 am
  #90  
 
Join Date: Mar 2005
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Posts: 609
Originally Posted by IndiaFlyer

Didnt know the United offer "expired" in August.
The first UA 1500 mile bonus promotion did expire in August. There was a second identical promotion for the months of Nov. and Dec. This seems to confuse a lot of GP CS agents.
richee is offline  


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