Sandisk USB Error - PLEASE help
Nov 12, 2005, 7:56 pm
#1
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Sandisk USB Error - PLEASE help
Hi,
I really hope someone can help me out of this BIG heap of trouble. After buying a 512MB Sandisk USB device, it worked great and I used it for more than travelling. Now, it says "new hardware found" and it is looking for the software "ADIR ROM" which it cannot find.
I think something has corrupted - hopefully not the data. It is EXTREMELY important that this data is recovered, it is EXTREMELY valuable. 
Does any one have ANY ideas? 
The device was relatively new, so I hadn't backed up anything. I don't understand how this could have happened though.
ANYTHING that might be of ANY help will be appreciated.
Thanks so much
I really hope someone can help me out of this BIG heap of trouble. After buying a 512MB Sandisk USB device, it worked great and I used it for more than travelling. Now, it says "new hardware found" and it is looking for the software "ADIR ROM" which it cannot find.
I think something has corrupted - hopefully not the data. It is EXTREMELY important that this data is recovered, it is EXTREMELY valuable. Does any one have ANY ideas? The device was relatively new, so I hadn't backed up anything. I don't understand how this could have happened though.ANYTHING that might be of ANY help will be appreciated.
Thanks so much
Last edited by sadiqhassan; Nov 12, 2005 at 8:13 pm
Nov 12, 2005, 8:29 pm
#2
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The best bet for recovering information from a bad flash drive is LC Technology. They offer both a software recovery product and recovery services. The recovery software is available for free download. Though, I don't know what it's limitations are. Also, SanDisk recommends LC Technology for recovering lost data.
You flash drive has two components - controller and memory. From the error message you posted, the controller has been affected. There's a good chance that the data has not been corrupted, only that it's unreachable. That's where a specialist like LC Tech might be able to help out.
Hope all turns out well.
You flash drive has two components - controller and memory. From the error message you posted, the controller has been affected. There's a good chance that the data has not been corrupted, only that it's unreachable. That's where a specialist like LC Tech might be able to help out.
Hope all turns out well.
Nov 12, 2005, 8:29 pm
#3
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Originally Posted by nfc
The best bet for recovering information from a bad flash drive is LC Technology. They offer both a software recovery product and recovery services. The recovery software is available for free download. Though, I don't know what it's limitations are. Also, SanDisk recommends LC Technology for recovering lost data.
You flash drive has two components - controller and memory. From the error message you posted, the controller has been affected. There's a good chance that the data has not been corrupted, only that it's unreachable. That's where a specialist like LC Tech might be able to help out.
Hope all turns out well.
You flash drive has two components - controller and memory. From the error message you posted, the controller has been affected. There's a good chance that the data has not been corrupted, only that it's unreachable. That's where a specialist like LC Tech might be able to help out.
Hope all turns out well.
Nov 12, 2005, 8:32 pm
#4
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I don't want to mess up your evening, but it seems like you are in trouble:
http://www.usbman.com/forum/UltraBoa...397&SID=978993
If you do a search for "adir rom" it seems like a pretty chronic problem
http://www.google.com/search?hl=en&l...22&btnG=Search
Anothe reason I never ever buy Sandisk
http://www.usbman.com/forum/UltraBoa...397&SID=978993
If you do a search for "adir rom" it seems like a pretty chronic problem
http://www.google.com/search?hl=en&l...22&btnG=Search
Anothe reason I never ever buy Sandisk
Nov 12, 2005, 8:36 pm
#5
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Originally Posted by ScottC
I don't want to mess up your evening, but it seems like you are in trouble:
http://www.usbman.com/forum/UltraBoa...397&SID=978993
If you do a search for "adir rom" it seems like a pretty chronic problem
http://www.google.com/search?hl=en&l...22&btnG=Search
Anothe reason I never ever buy Sandisk
http://www.usbman.com/forum/UltraBoa...397&SID=978993
If you do a search for "adir rom" it seems like a pretty chronic problem
http://www.google.com/search?hl=en&l...22&btnG=Search
Anothe reason I never ever buy Sandisk
Im trying to think positive. As long as only the controller is damaged, I will hopefully manage. I also have 1 main advantage - the people in the travel technology forum at FT 
Nov 12, 2005, 8:39 pm
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Originally Posted by sadiqhassan
Im trying to think positive. As long as only the controller is damaged, I will hopefully manage. I also have 1 main advantage - the people in the travel technology forum at FT
Nov 12, 2005, 8:44 pm
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Originally Posted by ScottC
If the controller is damaged then you are looking at a repair of several thousand to recover the data in the flash chip. I feel your pain
Do you know where I could get this done? Would the LC technology people be able to do it ?Cheers
Nov 12, 2005, 8:53 pm
#9
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Originally Posted by sadiqhassan
Do you know where I could get this done? Would the LC technology people be able to do it ?Cheers
http://www.lc-tech.com/services/sandisk-recovery.html
And doesn't even look THAT expensive, they have a dedicated sandisk recovery service, your drive should only be $125, amazingly low!
Nov 12, 2005, 8:54 pm
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Originally Posted by ScottC
Looks like it:
http://www.lc-tech.com/services/sandisk-recovery.html
And doesn't even look THAT expensive, they have a dedicated sandisk recovery service, your drive should only be $125, amazingly low!
http://www.lc-tech.com/services/sandisk-recovery.html
And doesn't even look THAT expensive, they have a dedicated sandisk recovery service, your drive should only be $125, amazingly low!
$125 is nothing compared to the value of what I would have lost. I am eternally grateful
I don't quite understand what this means
Once you have decided to send us the card, you can call in to our service department, and you will be sent a form to fill out. Then include the completed form with your card when you ship it to us. Click here to download the form.
Can I just download the form, fill it out and send it to them?
It also keeps talking about a card
Thanks again
Cheers
Last edited by sadiqhassan; Nov 12, 2005 at 9:00 pm
Nov 12, 2005, 9:05 pm
#12
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This may be a very simplistic approach to the problem, but sometimes the simplest answer can save you 100's. Have you tried reinstalling the drivers/software that came with your usb stick? If it is saying new hardware it isnt reading the drivers. It probably wont work, as this seems to be a known error but it is sure worth trying.
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away. They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away. They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?
Nov 12, 2005, 9:06 pm
#13
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Originally Posted by sadiqhassan
I don't believe this is for USB memory sticks
Thanks anyways
Thanks anyways
Nov 12, 2005, 9:07 pm
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Originally Posted by Lehava
This may be a very simplistic approach to the problem, but sometimes the simplest answer can save you 100's. Have you tried reinstalling the drivers/software that came with your usb stick? If it is saying new hardware it isnt reading the drivers. It probably wont work, as this seems to be a known error but it is sure worth trying.
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away. They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away. They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?
Nov 12, 2005, 9:08 pm
#15
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Originally Posted by Lehava
This may be a very simplistic approach to the problem, but sometimes the simplest answer can save you 100's. Have you tried reinstalling the drivers/software that came with your usb stick? If it is saying new hardware it isnt reading the drivers. It probably wont work, as this seems to be a known error but it is sure worth trying.
I don't believe the memory stick came with anything to install.
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away.
I now know better for next time
They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?
I don't believe the memory stick came with anything to install.
Personally I NEVER leave something only on a USB stick, they are too easy to set down and lose or have walk away.
I now know better for next time
They should be a back up copy not your only copy. If you have data that critical have you considered getting something like a maxtor external drive to use as a backup site?