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Changing red E-deal tickets?

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Old Jun 24, 2016, 11:40 am
  #1  
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Changing red E-deal tickets?

I have just tried to change a Red e-deal ticket (domestic) and even though there are Red e-deal fares available on the new date, the system insists on using a Flex bucket (thus creating a fare difference) + a change fee of AUD 88.

Is this correct?

It costs me more to change a ticket than simply ditching a ticket and start again? Fair enough if that's the case but if it's a mistake, I'd rather know about it.
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Old Jun 24, 2016, 2:12 pm
  #2  
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How much did you pay for your ticket and what is the price of current red e deals ?

The new fare has to be at least as high as the original fare

If there are red e deals at the same price or higher, then I would call Qantas and query the repricing
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Old Jun 24, 2016, 7:22 pm
  #3  
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Originally Posted by Dave Noble
How much did you pay for your ticket and what is the price of current red e deals ?

The new fare has to be at least as high as the original fare

If there are red e deals at the same price or higher, then I would call Qantas and query the repricing
Thanks for your response. The fares are exactly the same.

I shall call them to query them, because it'd be cheaper not to bother rebooking if they are going to put it in the Flex bucket.
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Old Jun 25, 2016, 10:45 pm
  #4  
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It turned out to be a technical issue to do with their website.
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