Qantas chauffeur drive and Dubai connect goes live: Very impressed!
#198
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Just on arriving at LHR.. I was MOST impressed with the service there. We landed early, and I was through immigration and customs in let's say 20 minutes (~19 minutes wait in the "Fast Track" joke) then out the exit, walk forward, to the left to the desk, I barely get my surname out they call a number, driver pops up, gives me a bottle of water and off we go. I was in Kennsington 30min after leaving LHR around 1pm. Fantastic.
on the return I was picked up by the most spruiced up Merc I've ever seen... "fully sick" lol
on the return I was picked up by the most spruiced up Merc I've ever seen... "fully sick" lol
#199
Join Date: Mar 2010
Location: NUE, MUC, ZRH
Programs: OZ Diamond, LH FTL, QR Silver, Hilton Diamond
Posts: 166
Hello!
Can anybody confirm recent successful CD (not only a booking in MMB but also the real drive) with QF F on AA or US award ticket? I will be flying QF in F (Feb 2015) and was able to select CD in MMB.
Thanks!
Can anybody confirm recent successful CD (not only a booking in MMB but also the real drive) with QF F on AA or US award ticket? I will be flying QF in F (Feb 2015) and was able to select CD in MMB.
Thanks!
#200
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
100% certain it won't happen on QF Trans Pacific flights no matter which code or whose points.
#201
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,602
#204
Join Date: Mar 2010
Location: NUE, MUC, ZRH
Programs: OZ Diamond, LH FTL, QR Silver, Hilton Diamond
Posts: 166
#206
Join Date: Oct 2010
Programs: QF, AA
Posts: 8
The below was posted on another forum.
Just thought I would add my recent and only experience with CD for a trip from LHR connecting through SYD to CBR in F/J.
In LHR I had it booked for pickup 4 hours prior to departure at 17:15, with a printout of the confirmation screen in my travel compendium. The time comes and there is no driver. After a call to Qantas in Australia I get a taxi to the airport. I'm now dealing with Carey in the UK trying to get the £83 taxi fare reimbursed. There was no phone call from Carey the day prior to travel and it turns out they had the wrong time noted down.
The DXB-SYD leg was delayed and the SYD-CBR flight is rebooked. On arrival in CBR there is no driver. A call to Qantas and they admit they failed to notify the chauffeur company in CBR of my changed flight so the driver thought I was a no-show. Sent feedback through the web form that day (4/12) asking for compensation for the service failure in CBR and am waiting for a response.
Just thought I would add my recent and only experience with CD for a trip from LHR connecting through SYD to CBR in F/J.
In LHR I had it booked for pickup 4 hours prior to departure at 17:15, with a printout of the confirmation screen in my travel compendium. The time comes and there is no driver. After a call to Qantas in Australia I get a taxi to the airport. I'm now dealing with Carey in the UK trying to get the £83 taxi fare reimbursed. There was no phone call from Carey the day prior to travel and it turns out they had the wrong time noted down.
The DXB-SYD leg was delayed and the SYD-CBR flight is rebooked. On arrival in CBR there is no driver. A call to Qantas and they admit they failed to notify the chauffeur company in CBR of my changed flight so the driver thought I was a no-show. Sent feedback through the web form that day (4/12) asking for compensation for the service failure in CBR and am waiting for a response.
#207
Join Date: Mar 2004
Location: leeds,uk
Posts: 69
Last week I booked Chauffeur Drive for an upcoming QF booked trip albeit mainly on EK in January via MMB. Received confirmation email from QF for all applicable legs of the journey. How quickly does that info pass over to EK? If I check on the EK MMB screen it shows that I am entitled to cars but none have been booked.
I have plenty of time before we travel but would have expected the info to be showing by now in the EK system.
I have plenty of time before we travel but would have expected the info to be showing by now in the EK system.
#208
Join Date: Sep 2007
Posts: 97
Only booked the service couple of weeks before travel, wasn't available before then in MMB.
#209
Join Date: Mar 2010
Location: NUE, MUC, ZRH
Programs: OZ Diamond, LH FTL, QR Silver, Hilton Diamond
Posts: 166
Used this service at the end of November on a USDM award booking, pick up on time in a superb Mercedes, pleasant driver, but a long 2 hr trip across London in evening rush hour, so leave plenty of time.
Only booked the service couple of weeks before travel, wasn't available before then in MMB.
Only booked the service couple of weeks before travel, wasn't available before then in MMB.
#210
Join Date: Sep 2009
Location: London
Programs: BA Gold, VS Gold, HHDiamond, IHG Diamond Elite Ambassador, Hertz President's Circle
Posts: 132