Marriott's Look No Further-Best Rate Guaranteed Master Thread
Apr 13, 2016, 11:46 am
#107
Join Date: Dec 2007
Posts: 91
Should Elite benefits function as normal? Currently Marriott Gold. Booked the low rung bad view room to get the deal, which I am fine with taking but wouldn't turn down an upgrade on check in either? Also counting on Lounge/Breakfast allowance.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
Apr 13, 2016, 12:44 pm
#108
Join Date: Feb 2013
Posts: 1,815
Should Elite benefits function as normal? Currently Marriott Gold. Booked the low rung bad view room to get the deal, which I am fine with taking but wouldn't turn down an upgrade on check in either? Also counting on Lounge/Breakfast allowance.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
I've also been pretty lucky getting nice upgrades on my LNF rates. Platinum status.
Apr 14, 2016, 1:49 pm
#109
Join Date: Dec 2007
Posts: 91
Should Elite benefits function as normal? Currently Marriott Gold. Booked the low rung bad view room to get the deal, which I am fine with taking but wouldn't turn down an upgrade on check in either? Also counting on Lounge/Breakfast allowance.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
Had planned to use 45,000 points for a stay in the Beijing Renaissance(with choice of view), which is a pretty nice deal as is. Marriot is asking $160, Expedia has it posted for $138. If this goes through I should come out to $103.50.
Can I go back and dispute, or go back and book a standard room on the Marriott site without breakfast(for a little more money) and try to pricematch that one? Not a major difference, $113 vs $103, but money is money.
Another option is to not count on getting an upgrade and if I can get a match I could book club level for $134 or a suite for $171.
Apr 14, 2016, 2:57 pm
#110
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Some success to report. Got the rate approved, but not quite as low as I had expected. I had originally selected a getaway package on Marriott's site, because it was the lowest priced, but it included breakfast. So instead of matching me to Expedia's $138 rate, they matched me to a $151 rate that includes breakfast.
Can I go back and dispute, or go back and book a standard room on the Marriott site without breakfast(for a little more money) and try to pricematch that one? Not a major difference, $113 vs $103, but money is money.
Another option is to not count on getting an upgrade and if I can get a match I could book club level for $134 or a suite for $171.
Can I go back and dispute, or go back and book a standard room on the Marriott site without breakfast(for a little more money) and try to pricematch that one? Not a major difference, $113 vs $103, but money is money.
Another option is to not count on getting an upgrade and if I can get a match I could book club level for $134 or a suite for $171.
Apr 15, 2016, 7:55 am
#111
Join Date: Dec 2007
Posts: 91
Went ahead and booked a second reservation yesterday and filed a LNF on it. Oddly no response, so resubmitted this morning.
Meeting some friends there who are Platinum, they attempted to repeat, got denied, appealed, got approved at the lower pricematch but with a 400 CNY service charge tacked on.
Last edited by turin39789; Apr 15, 2016 at 8:08 am
Apr 15, 2016, 12:37 pm
#112
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Apr 27, 2016, 2:25 pm
#114
Join Date: Jan 2013
Programs: MR Platinum, QRPC Platinum
Posts: 97
Has anybody got a deny with the same reason too? They looked at the "Terms and conditions" of the website and found this text.
But in my opinion it is normal that they check payment before they approve reservation.
But in my opinion it is normal that they check payment before they approve reservation.
According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, a comparison rate must be reservable by the general public and be verifiable by Marriott. According to our review of the site with which your comparison was made, reservations are not confirmed to guests at the time of the initial transaction. We are unable to verify your comparison as reservation requests made via this source are considered in the following manner:
A reservation is not complete until a confirmed booking reference is provided, which will be after credit card approval has been received from your card issuer and the supplier has confirmed your reservation. Until such time, the fare and availability is subject to change.
For this reason, we must deny your claim under the terms of Marriott's Look No Further(SM) Best Rate Guarantee program.
A reservation is not complete until a confirmed booking reference is provided, which will be after credit card approval has been received from your card issuer and the supplier has confirmed your reservation. Until such time, the fare and availability is subject to change.
For this reason, we must deny your claim under the terms of Marriott's Look No Further(SM) Best Rate Guarantee program.
Apr 27, 2016, 6:00 pm
#115
Join Date: Feb 2013
Posts: 1,815
But when I went back to the site I used, I saw somewhere in a box where it stated confirmation guaranteed ( or something like that). Emailed them back and next one I received had my LNF rate.
Apr 30, 2016, 11:03 am
#116
Join Date: Apr 2013
Location: Orlando, FL
Programs: Marriott titanium elite, Hilton Diamond
Posts: 81
I found a much lower rate on a competing website (around $100), so booked the new member rate on the marriott site as it was the lowest rate (around $250).
But got denied because I made a reservation using the Marriott rate.
Initially I thought they were doing the member rate to undercut competing websites, so it would make it harder to do LNF.
But it looks like we have to make a reservation using the normal rate on the marriott website, if we want to do an LNF.
Doesn't make much sense, but oh well.
"Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel name: Q&C HotelBar New Orleans, Autograph Collection
Reservation confirmation number: xxxxxxxx
Check-in date: July 5
We have determined that your claim included a rate that is not publicly available and is, instead, offered to the following travelers:
Marriott Reward Member
According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, the guarantee does not apply to rates that are not publicly available, such as negotiated corporate or group rates, or discount rates offered only to members of groups or individuals who meet previously-specified criteria, including AAA members, seniors, government employees, or Marriott Rewards members."
But got denied because I made a reservation using the Marriott rate.
Initially I thought they were doing the member rate to undercut competing websites, so it would make it harder to do LNF.
But it looks like we have to make a reservation using the normal rate on the marriott website, if we want to do an LNF.
Doesn't make much sense, but oh well.
"Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel name: Q&C HotelBar New Orleans, Autograph Collection
Reservation confirmation number: xxxxxxxx
Check-in date: July 5
We have determined that your claim included a rate that is not publicly available and is, instead, offered to the following travelers:
Marriott Reward Member
According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, the guarantee does not apply to rates that are not publicly available, such as negotiated corporate or group rates, or discount rates offered only to members of groups or individuals who meet previously-specified criteria, including AAA members, seniors, government employees, or Marriott Rewards members."
Apr 30, 2016, 11:11 am
#117
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
I found a much lower rate on a competing website (around $100), so booked the new member rate on the marriott site as it was the lowest rate (around $250).
But got denied because I made a reservation using the Marriott rate.
Initially I thought they were doing the member rate to undercut competing websites, so it would make it harder to do LNF.
But it looks like we have to make a reservation using the normal rate on the marriott website, if we want to do an LNF.
Doesn't make much sense, but oh well.
"Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel name: Q&C HotelBar New Orleans, Autograph Collection
Reservation confirmation number: xxxxxxxx
Check-in date: July 5
We have determined that your claim included a rate that is not publicly available and is, instead, offered to the following travelers:
Marriott Reward Member
According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, the guarantee does not apply to rates that are not publicly available, such as negotiated corporate or group rates, or discount rates offered only to members of groups or individuals who meet previously-specified criteria, including AAA members, seniors, government employees, or Marriott Rewards members."
But got denied because I made a reservation using the Marriott rate.
Initially I thought they were doing the member rate to undercut competing websites, so it would make it harder to do LNF.
But it looks like we have to make a reservation using the normal rate on the marriott website, if we want to do an LNF.
Doesn't make much sense, but oh well.
"Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel name: Q&C HotelBar New Orleans, Autograph Collection
Reservation confirmation number: xxxxxxxx
Check-in date: July 5
We have determined that your claim included a rate that is not publicly available and is, instead, offered to the following travelers:
Marriott Reward Member
According to the Terms and Conditions of Marriott's Look No Further(SM) Best Rate Guarantee, the guarantee does not apply to rates that are not publicly available, such as negotiated corporate or group rates, or discount rates offered only to members of groups or individuals who meet previously-specified criteria, including AAA members, seniors, government employees, or Marriott Rewards members."
So if you book with breakfast you must compare to a rate with breakfast and so on ..
Always book the BAR rate if you want a successful LNF
Apr 30, 2016, 11:45 am
#118
Join Date: Apr 2013
Location: Orlando, FL
Programs: Marriott titanium elite, Hilton Diamond
Posts: 81
Besides that, both rates were comparable, and they could plainly see that the $100 comparable rate on a competing website was much lower.
All I had to do was cancel the booking on marriott, re-book the normal everyday rate and then do another LNF
May 1, 2016, 2:48 pm
#119
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
May 3, 2016, 6:06 am
#120
Join Date: Apr 2013
Location: Orlando, FL
Programs: Marriott titanium elite, Hilton Diamond
Posts: 81