complimentary upgrade...
Sep 22, 2017, 9:35 am
#1
Original Poster
Join Date: Aug 2009
Programs: Delta DM, Marriott Platinum, Starwood Gold
Posts: 86
complimentary upgrade...
just booked a night at Niagara Falls view and called the property to let them know my late arrival and asked kindly upgrade my room... (I know it is upon check-in and availability...) The front desk person told me currently nothing available as it is fully booked up.... but it shows still many suites available to book.
I've been multiple properties and a few front desk people told me sometime they don't want to upgrade people even though there are availabilities....
How do you guys deal with this kind of situation other than paying more to get what you want?
I've been multiple properties and a few front desk people told me sometime they don't want to upgrade people even though there are availabilities....
How do you guys deal with this kind of situation other than paying more to get what you want?
Sep 22, 2017, 10:57 am
#2
Join Date: Jul 2005
Posts: 1,074
This hotel is the worst in term of doing anything for Platinum's. Had a horrible experience there. Room not available on time, crazy wait to get breakfast (to the point we didn't), etc.
Sep 22, 2017, 11:22 am
#3
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,465
The most recent of countless existing threads on this topic:
http://www.flyertalk.com/forum/marri...-upgrades.html
http://www.flyertalk.com/forum/marri...-upgrades.html