Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
#9841
Join Date: Feb 2015
Location: California, USA
Posts: 75
I'm guessing that is b/c your BoA card is set (inherently) to only use chip + pin for debit transactions [...]
[...] The vast majority of the credit cards with chip + pin also have chip + signature. This being a debit card, prob only has chip + pin for debit transactions.
[...] The vast majority of the credit cards with chip + pin also have chip + signature. This being a debit card, prob only has chip + pin for debit transactions.
I was wondering how Target is aware that striped cards have a chip on them. Either it is coded into the magnetic strip, or when it goes out to the network, the network reports that chip is available. A third possibility is that the card reader can detect the physical presence of a chip, because it includes some metal (or other) detector when it slides through.
If the first case, the magnetic strip could be rewritten. If the third case, the strip could be cloned, or some tape or blocker could be used to disable detection. No luck on the second case, I presume.
#9844
Join Date: Jan 2015
Posts: 60
Problem loading
Ok this might have been discussed but I do not remember...On my last VGC load today of 5, I got an error message that said something like unable to process or something. This was after I put in the pin. She voided the transaction. I check the balance on my VGC and it was debited. Is this a temporary transaction that will be reversed in a few days? Or is it a problem I have to call about ? I have had something similar happen with Amex prepaid and I know it took 7-10 days to go back on the card, but I have not had a problem with the one vanillas. So I'm not sure . Thanks
#9845
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Apologies if this has already been discussed, but is it confirmed that all Targets in California no longer carry RedBird? A Target associate told me that a store 30 minutes from me should have one but based on what's been posted, they are no longer available.
Thanks.
Thanks.
#9846
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Ok this might have been discussed but I do not remember...On my last VGC load today of 5, I got an error message that said something like unable to process or something. This was after I put in the pin. She voided the transaction. I check the balance on my VGC and it was debited. Is this a temporary transaction that will be reversed in a few days? Or is it a problem I have to call about ? I have had something similar happen with Amex prepaid and I know it took 7-10 days to go back on the card, but I have not had a problem with the one vanillas. So I'm not sure . Thanks
#9847
Join Date: Jun 2015
Posts: 1,727
Apologies if this has already been discussed, but is it confirmed that all Targets in California no longer carry RedBird? A Target associate told me that a store 30 minutes from me should have one but based on what's been posted, they are no longer available.
Thanks.
Thanks.
#9848
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
It was the first thing I checked and CA is not listed as having them; however, I know they were a few months ago, hence my asking if there are still any left in CA.
#9849
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
CS rep told me today that they will try and roll out chip + pin cards to everyone by next Spring/Fall.
Also mentioned that the whole "not being able to load with a gift card thing" should no longer be an issue.
Also mentioned that the whole "not being able to load with a gift card thing" should no longer be an issue.
#9850
Join Date: Oct 2006
Location: Chicago
Programs: AA,UA, BA, DAL, FB
Posts: 135
Loaded multiple GC's on to Redbird at Glenview, Illinois Target without issue. When I went to the Highland Park, Illinois Target today to do a few more, I was told they do not allow gift card loads and the computer was hard coded to disallow them.
#9851
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,292
Not likely. All or nothing. You should have "wagered" some cold hard cash as to whether it was or not.
#9852
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,292
Apologies if this has already been discussed, but is it confirmed that all Targets in California no longer carry RedBird? A Target associate told me that a store 30 minutes from me should have one but based on what's been posted, they are no longer available.
Thanks.
Thanks.
#9854
Join Date: Feb 2015
Posts: 910
Bottom line, the only Target stores hard coded to prohibit Redbird from loading are in AR and NC.
#9855
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Apologies if this has already been discussed, but is it confirmed that all Targets in California no longer carry RedBird? A Target associate told me that a store 30 minutes from me should have one but based on what's been posted, they are no longer available.
Thanks.
Thanks.