MIO Cards Closing Accounts like Netspend
#1
Original Poster
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
MIO Cards Closing Accounts like Netspend
If this needs to be moved or merged feel free but I think it is worth sharing accurate up to date info that some people might be able to use.
I had my Netspend and the wifes shut down back when others were closed and I reported it and most ignored it until a couple bloggers posted that it was happening then it was accepted news LOL.
Well Mio called it a Hold and request for documentation of my Drivers License and Social Security Card. This happened 3 weeks ago or more and I called and called explaining I don't have a SS Card since the paper melted 30 years ago swimming. They would not give in and accept even IRS documents to prove the Social. I was told the Compliance Dept would need it to unblock my accounts. I drove 140 miles RT and after metal detectors and sniffy dogs got to wait 3 hours with Aliens hoping for a card. Then I got a print out Mio accepted.
I kid you not they said 24-72 hours and I would know well it was 9 days and dozens of calls and 3 supervisors until today when finally I was told my accounts would be UNblocked for 24 hours at which time I could remove my funds. I said since you have over 3k on 3 cards total how can I remove that in 24 hours at an ATM. They said to go to Western Union and I told them I don't live near that nor do I want to pay fees. Threats were no good after the stories of ruining my families Xmas with gift money tied up. They told me they could mail me a check in 4-6 weeks or so. Actually said or SO
Just on Friday late week the same thing happened to my GF's cards. She hasn't sent them anything yet since no hard Social paper card either. I told her to tell them to F' Off and we are both sending complaints to the BBB and Att. Gen's office Consumer Division just for spite.
Luckily for us the money being tied up is a mere inconvenience to us but I
STRONGLY Recommend to Anyone who can't afford their money tied up for 2 months or more to keep a low balance with Mio or Netspend or any similar card you may have locally. Seems like more insentive for them to do this when they can Hold the money and get the float on the interest.
For Data points we both loaded with Vanillas and cashed out at ATM's within the allowed limits and used the cards for a minimal amount of regular spend like about 7-10 purchases a week for not more than a couple hundred bucks a week.
I asked WHY several times and was told the Compliance Dept doesn't tell them.
Would people please PM me with alternative methods to use (glad to send you an airline club pass or two if you want if you have something good).
I checked Momentum Cards but not for sale in my state and don't know if you can order them by phone. Not sure what a reloadable My Vanilla would be able to do as far as getting the money off. I am thinking the Grass might be the answer but please lets keep that to PM
Just watch the Mio reports to come it will be in the Blogs in days
I had my Netspend and the wifes shut down back when others were closed and I reported it and most ignored it until a couple bloggers posted that it was happening then it was accepted news LOL.
Well Mio called it a Hold and request for documentation of my Drivers License and Social Security Card. This happened 3 weeks ago or more and I called and called explaining I don't have a SS Card since the paper melted 30 years ago swimming. They would not give in and accept even IRS documents to prove the Social. I was told the Compliance Dept would need it to unblock my accounts. I drove 140 miles RT and after metal detectors and sniffy dogs got to wait 3 hours with Aliens hoping for a card. Then I got a print out Mio accepted.
I kid you not they said 24-72 hours and I would know well it was 9 days and dozens of calls and 3 supervisors until today when finally I was told my accounts would be UNblocked for 24 hours at which time I could remove my funds. I said since you have over 3k on 3 cards total how can I remove that in 24 hours at an ATM. They said to go to Western Union and I told them I don't live near that nor do I want to pay fees. Threats were no good after the stories of ruining my families Xmas with gift money tied up. They told me they could mail me a check in 4-6 weeks or so. Actually said or SO
Just on Friday late week the same thing happened to my GF's cards. She hasn't sent them anything yet since no hard Social paper card either. I told her to tell them to F' Off and we are both sending complaints to the BBB and Att. Gen's office Consumer Division just for spite.
Luckily for us the money being tied up is a mere inconvenience to us but I
STRONGLY Recommend to Anyone who can't afford their money tied up for 2 months or more to keep a low balance with Mio or Netspend or any similar card you may have locally. Seems like more insentive for them to do this when they can Hold the money and get the float on the interest.
For Data points we both loaded with Vanillas and cashed out at ATM's within the allowed limits and used the cards for a minimal amount of regular spend like about 7-10 purchases a week for not more than a couple hundred bucks a week.
I asked WHY several times and was told the Compliance Dept doesn't tell them.
Would people please PM me with alternative methods to use (glad to send you an airline club pass or two if you want if you have something good).
I checked Momentum Cards but not for sale in my state and don't know if you can order them by phone. Not sure what a reloadable My Vanilla would be able to do as far as getting the money off. I am thinking the Grass might be the answer but please lets keep that to PM
Just watch the Mio reports to come it will be in the Blogs in days
#2
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
#3
Original Poster
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
I was only earning on the money .99% so 1 month or two I don't care F them. I have places in 3 states so they are going to hit 3 BBB's and AG's for each state.
#4
Join Date: Jul 2012
Location: LAX
Posts: 298
You're kind of obnoxious. You may be able to file complaints with the BBB and AG in three states, but that doesn't men they'll take any interest in it--particularly the AG. Most importantly, watch spelling, grammar, and punctuation when conveying this atrocity to both the BBB and AG. They'll take you--somewhat--more seriously that way.
#5
Join Date: Dec 2012
Posts: 48
I'm starting to get a little worried about all the prepaids. It seems that people are having more frequent problems with them getting locked up or shut down, and so far it seems most people reporting problems have been living within the limits.
I don't know if I'm just paranoid but I was having a problem loading my BB at WM, and I swear I checked the online User Terms and saw that some of the limits had been drastically lowered. Maybe my math was off and I just went over, but I dunno, seems like things be changin.
Was the Grass/Green comment in reference to the dott?
I don't know if I'm just paranoid but I was having a problem loading my BB at WM, and I swear I checked the online User Terms and saw that some of the limits had been drastically lowered. Maybe my math was off and I just went over, but I dunno, seems like things be changin.
Was the Grass/Green comment in reference to the dott?
#6
Join Date: Jan 2010
Posts: 1,708
I'm feeling the same way. I never let mine build up much of a balance. Never more than I would mind letting them hold up for a couple months.
#7
Original Poster
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
I'm starting to get a little worried about all the prepaids. It seems that people are having more frequent problems with them getting locked up or shut down, and so far it seems most people reporting problems have been living within the limits.
I don't know if I'm just paranoid but I was having a problem loading my BB at WM, and I swear I checked the online User Terms and saw that some of the limits had been drastically lowered. Maybe my math was off and I just went over, but I dunno, seems like things be changin.
Was the Grass/Green comment in reference to the dott?
I don't know if I'm just paranoid but I was having a problem loading my BB at WM, and I swear I checked the online User Terms and saw that some of the limits had been drastically lowered. Maybe my math was off and I just went over, but I dunno, seems like things be changin.
Was the Grass/Green comment in reference to the dott?
There is alcohol involved with me that time of night with my trying to be cryptic.
I don't know what the limits were with Netspend or MIO or even that they had limits but I never withdrew more than 400 a day at an ATM. Is there another limit I should have been watching. Oh also never went near the
10k monthly limit either.
What did BB lower the limit on something to? Can you still load 5k per month or is there a limit on balance or what you can pull off that has changed? Thanks
#9
Join Date: Jun 2012
Location: The other side of the radio
Programs: Kettle One ;)
Posts: 44
I digress, back on topic, I think this type of thing is the nature of the beast that those in the points/miles game are trying to tame. Playing with fire and burns or something like that.
#10
Original Poster
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
Yet does come around. Doesn't your bank charge cash advance fees?
#12
Join Date: Jan 2012
Location: Paris
Posts: 235
#13
Join Date: Aug 2011
Posts: 866
MIO Cards Closing Accounts like Netspend
I had a similar e pertinence with Mio early on. I sent them what they wanted and they opened me back up after 10-11 days, not 3 like they had promised. I did NOT call them during the delay, just tried to load a VR every day until it worked again. I don't use it much now since I was maxed out for my 'initiatives' in 2012. Will be trying it again next week.
#15
Original Poster
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
Funny I missed that slip. Actually nothing scary there (well she is sometimes) I often refer to her as the wife or SO or GF but after this many years so stopped bugging me about that piece of paper, as long as we are happy it works for me.