Wal-Mart, Amex take on banks with Bluebird debit card
Dec 5, 2012, 8:01 am
#3646
Join Date: May 2012
Posts: 88
Has anybody ever seen a paper check from BB?
I sent $525 to my landlady (her address was the same as my own address). The delivery date shows Nov 29, and the transaction status is "Completed".
To initiate the transaction, I entered the name of my landlady and the address (as apparently no account number exists for my landlady). I expected BB to send a paper check, like what banks do when one uses their online bill payment to pay a person. However nothing has shown up in the mail box.
I called BB three times and they first advised me to wait till Friday (Nov 30), then Monday (Dec 3), then Tuesday (Dec 4). And now it Wednesday and no check yet. They didn't seem prepared or willing to address this issue in any other way rather than advising me to wait.
I spoke with my landlady and she confirmed that she didn't receive anything. I am concerned that they might have sent the money to somebody else's account. Or probably the check has been lost.
Any thought or comment as to how to deal with BB regarding this?
(I followed and benefited from all posts about VR and reloading the card. But that would be good if we can also talk about BB and its issues...)
I sent $525 to my landlady (her address was the same as my own address). The delivery date shows Nov 29, and the transaction status is "Completed".
To initiate the transaction, I entered the name of my landlady and the address (as apparently no account number exists for my landlady). I expected BB to send a paper check, like what banks do when one uses their online bill payment to pay a person. However nothing has shown up in the mail box.
I called BB three times and they first advised me to wait till Friday (Nov 30), then Monday (Dec 3), then Tuesday (Dec 4). And now it Wednesday and no check yet. They didn't seem prepared or willing to address this issue in any other way rather than advising me to wait.
I spoke with my landlady and she confirmed that she didn't receive anything. I am concerned that they might have sent the money to somebody else's account. Or probably the check has been lost.
Any thought or comment as to how to deal with BB regarding this?
(I followed and benefited from all posts about VR and reloading the card. But that would be good if we can also talk about BB and its issues...)
They originally told me it would be 4-8 weeks before an investigation was completed, but I asked them if they could expedite that and they did. After an investigation (which, at least, partly consisted of them calling my apartment complex), I had the money back about four days after my original call. (Called on a Thursday, money credited back on Monday)
I spoke to Kinesha who was very helpful. I've found you can call and request her.
Dec 5, 2012, 8:23 am
#3647
Join Date: Feb 2005
Location: GSO
Programs: AA EXP, Marriott Titanium
Posts: 776
I have had my most 2 recent checks arrive 1 day late, but 4 other checks have arrived on time. So it's usually close, but I'd give at least a day or two of wiggle room, possibly more for the receiving company to process the check.
Dec 5, 2012, 9:16 am
#3648
Join Date: Sep 2012
Posts: 586
Ok, property tax payment is coming due. I plan to add my City's Treasurer as a payee WITH my home address. When I receive the check I plan to mail it in with coupon or just stop by the city office. Any downside to this?
Why not do this for Federal and State estimated tax payments? Add them as payees with home address, receive the checks, mail checks to IRS and State with the preprinted coupons. They should be able to cash the checks even though my address will likely appear under the payee name.
Thoughts?
Why not do this for Federal and State estimated tax payments? Add them as payees with home address, receive the checks, mail checks to IRS and State with the preprinted coupons. They should be able to cash the checks even though my address will likely appear under the payee name.
Thoughts?
Dec 5, 2012, 9:25 am
#3649
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,214
Has anybody ever seen a paper check from BB?
I sent $525 to my landlady (her address was the same as my own address). The delivery date shows Nov 29, and the transaction status is "Completed".
To initiate the transaction, I entered the name of my landlady and the address (as apparently no account number exists for my landlady). I expected BB to send a paper check, like what banks do when one uses their online bill payment to pay a person. However nothing has shown up in the mail box.
I called BB three times and they first advised me to wait till Friday (Nov 30), then Monday (Dec 3), then Tuesday (Dec 4). And now it Wednesday and no check yet. They didn't seem prepared or willing to address this issue in any other way rather than advising me to wait.
I spoke with my landlady and she confirmed that she didn't receive anything. I am concerned that they might have sent the money to somebody else's account. Or probably the check has been lost.
Any thought or comment as to how to deal with BB regarding this?
(I followed and benefited from all posts about VR and reloading the card. But that would be good if we can also talk about BB and its issues...)
I sent $525 to my landlady (her address was the same as my own address). The delivery date shows Nov 29, and the transaction status is "Completed".
To initiate the transaction, I entered the name of my landlady and the address (as apparently no account number exists for my landlady). I expected BB to send a paper check, like what banks do when one uses their online bill payment to pay a person. However nothing has shown up in the mail box.
I called BB three times and they first advised me to wait till Friday (Nov 30), then Monday (Dec 3), then Tuesday (Dec 4). And now it Wednesday and no check yet. They didn't seem prepared or willing to address this issue in any other way rather than advising me to wait.
I spoke with my landlady and she confirmed that she didn't receive anything. I am concerned that they might have sent the money to somebody else's account. Or probably the check has been lost.
Any thought or comment as to how to deal with BB regarding this?
(I followed and benefited from all posts about VR and reloading the card. But that would be good if we can also talk about BB and its issues...)
Dec 5, 2012, 9:27 am
#3650
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
This happened with me (sent rent check, apartment complex never received), but my experience was much better. I called about a week after the check was supposed to be received. Luckily, I'd sent it earlier than required and had some wiggle room.
They originally told me it would be 4-8 weeks before an investigation was completed, but I asked them if they could expedite that and they did. After an investigation (which, at least, partly consisted of them calling my apartment complex), I had the money back about four days after my original call. (Called on a Thursday, money credited back on Monday)
I spoke to Kinesha who was very helpful. I've found you can call and request her.
They originally told me it would be 4-8 weeks before an investigation was completed, but I asked them if they could expedite that and they did. After an investigation (which, at least, partly consisted of them calling my apartment complex), I had the money back about four days after my original call. (Called on a Thursday, money credited back on Monday)
I spoke to Kinesha who was very helpful. I've found you can call and request her.
Dec 5, 2012, 9:31 am
#3651
Join Date: Jan 2012
Location: RDU
Programs: DL Platinum, SPG Gold
Posts: 244
That isn't good. I hope we don't get a rash of people with lost checks because someone threw them away.
Dec 5, 2012, 9:44 am
#3652
Join Date: Feb 2005
Location: GSO
Programs: AA EXP, Marriott Titanium
Posts: 776
I sent money to an LLC that I work closely with, so I've seen a couple checks as well. I agree that it doesn't have an overly-professional appearance, but if it's being sent to any sort of company that receives payments, I'd like to think that the company would open something that says "Payment Enclosed" on it. There is no other correspondence in the envelope - simply the check and nothing else.
Dec 5, 2012, 9:45 am
#3653
Join Date: Jul 2012
Posts: 6
Datapoint: Successful mortgage payment made to American Airlines Federal Credit union. Payment sent on 21st and posted on 28th.
As reported earlier, north phoenix cvs and wal-greens accepting CCs for VRs. Two wal-greens within 3 miles of each other had different policies, one cash only, the other pay with cc no problem, no id requested. have not tried GC yet.
As reported earlier, north phoenix cvs and wal-greens accepting CCs for VRs. Two wal-greens within 3 miles of each other had different policies, one cash only, the other pay with cc no problem, no id requested. have not tried GC yet.
Dec 5, 2012, 9:52 am
#3654
Join Date: Mar 2010
Posts: 1,173
late fee?
wasnt there something about them paying the late fee if payment isnt received by the date promised or something like that?
I almost used the check option to pay my taxes, but had limited time to get payment in so I opted to write a check instead.
I almost used the check option to pay my taxes, but had limited time to get payment in so I opted to write a check instead.
Dec 5, 2012, 10:08 am
#3655
Join Date: Sep 2012
Posts: 4,431
I used BB to pay 2 of my AMEX credit cards ($430 and $720, respectively) over the weekend, and BB said that payment would be received on 12/4. Sure enough, yesterday (12/4) I got an 2 emails stating that "payment was received but this might not reflect on my account for up to 24 hours." Well, it's been about 24 hours and my accounts still don't show the payments.
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
Dec 5, 2012, 10:11 am
#3656
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
I used BB to pay 2 of my AMEX credit cards ($430 and $720, respectively) over the weekend, and BB said that payment would be received on 12/4. Sure enough, yesterday (12/4) I got an 2 emails stating that "payment was received but this might not reflect on my account for up to 24 hours." Well, it's been about 24 hours and my accounts still don't show the payments.
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
Dec 5, 2012, 10:34 am
#3657
Join Date: Jun 2012
Posts: 493
Okay, so I have a Bluebird card, loaded it up with a $500 bean from Walgreens about a month ago, paid one bill to my lawn service with it. And popped it in the drawer since beans can't be bought at OD.
I go to check the balance and my card has been suspended and locked.
HUH?
I'm not doing any shenanigans at all. I didn't even get more than 500 points from the Amex card I bought the bean with, though I did pay for it with a credit card.
I called yesterday, and talked to 3 different people before it got straightened out. They mumbled something about fraud or my card being suspicious or something.. I mean I hardly used this card; just once as a matter of fact. It has a $400 balance left.
They had sent me some email (I never noticed) where I was supposed to send them copies of various proof (driver's license, etc.) but waived it on the phone by asking me a bunch of questions.
What's up with that???
Anyway, I can log in again, but just a bit surprised.
I go to check the balance and my card has been suspended and locked.
HUH?
I'm not doing any shenanigans at all. I didn't even get more than 500 points from the Amex card I bought the bean with, though I did pay for it with a credit card.
I called yesterday, and talked to 3 different people before it got straightened out. They mumbled something about fraud or my card being suspicious or something.. I mean I hardly used this card; just once as a matter of fact. It has a $400 balance left.
They had sent me some email (I never noticed) where I was supposed to send them copies of various proof (driver's license, etc.) but waived it on the phone by asking me a bunch of questions.
What's up with that???
Anyway, I can log in again, but just a bit surprised.
Dec 5, 2012, 10:43 am
#3659
Join Date: Mar 2012
Location: SAN
Posts: 1,396
I used BB to pay 2 of my AMEX credit cards ($430 and $720, respectively) over the weekend, and BB said that payment would be received on 12/4. Sure enough, yesterday (12/4) I got an 2 emails stating that "payment was received but this might not reflect on my account for up to 24 hours." Well, it's been about 24 hours and my accounts still don't show the payments.
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
In contrast, I paid my 3rd AMEX via the AMEX website by pulling funds from Wells Fargo account, and that payment shows almost immediately. Are others experiencing the same delay in the payments showing online?
I have noticed that there are inconsistencies with regard to what time of day AMEX sends out the "received" e-mail, and this implies that some banks are more efficient than others - but I have not established which banks are more efficient than others.
Dec 5, 2012, 10:56 am
#3660
Join Date: Sep 2012
Posts: 31
cee veee esss vanilla reload cards being removed?
Just went to three locations over lunch and each of the locations had someone from corporate re-arrange the giftcard rack (the group was called cpm). The store locations have been in the Philadelphia/Wilmington DE area. I'm not sure if anyone else has encountered this and if CVS is going the route of Office Depot.