Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Malaysia Airlines | Enrich
Reload this Page >

Enrich iPhone app - won't log into account

Register
Community
Wiki Posts
Today's Posts
Search

Enrich iPhone app - won't log into account

Thread Tools
 
Search this Thread
 
Old Mar 26, 2017, 5:44 am
  #1  
Original Poster
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
Enrich iPhone app - won't log into account
I have just tried to check my Enrich account on the iPhone app and it had logged me out (doubtless a recent app update did this).

However, when entering my Enrich number and password I get an error message: Sign-in Failed. System error please try again or contact call centre or visit our ticketing office near you. Dismiss.

I've tried deleting and redownloading the app in case something was corrupted.

I'm entering the correct password because I opened a private browsing session on my computer and manually entered the same details and got in on line.

This happen to anyone else? Any solution?
ftrichard is offline  
Reply
Old Mar 27, 2017, 10:25 am
  #2  
 
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,822
I have the same problem. Will notify them too.
d00t is offline  
Reply
Old Mar 29, 2017, 2:13 am
  #3  
 
Join Date: May 2013
Posts: 6
I'm having the exact same issue. I can log in from a desk top after requesting yet another new password. App won't let me log in. I've also reported this issue. Still 7 days later it's not fixed.
satnaq is offline  
Reply
Old Apr 8, 2017, 5:57 am
  #4  
 
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,822
BTW this appears to be working again!
d00t is offline  
Reply
Old Apr 8, 2017, 11:10 am
  #5  
Original Poster
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
Yes, it is. Suddenly.
ftrichard is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.