Lufthansa FCT/FCL Duck [merged]
Aug 3, 2012, 8:49 am
#31
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Aug 3, 2012, 11:45 am
#34
Join Date: Jul 2009
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...and a serious hassle to get there!
After years of reading about it on FT and Boarding Area Blogs, I finally had my chance with a 3.5 hour layover in Frankfurt. Unfortunately 30 minutes of residency was used up trying to get directions from Lufthansa employees! It took 5 attempts (2 employees directed us to their usual lounges, one had no idea the FC Terminal existed, one told us it was for travelers with FC travel originating in Frankfurt and not making connections and one told us it was too far to walk). Seriously LH! That's entirely unacceptable! My husband was ready to give up and go to the regular lounge, but I would have none of it. I finally found a major service center and refused to leave without appropriate guidance. We finally did make it, after going through passport control and leaving the terminal, and am I glad I did! It lived up to all I had read.
The lounge was huge, with a full service restaurant, bar, cigar lounge, showers, spa, leather sofas, large screen TV's, and personalized service. We had the chef make his 'specialty of the day', a spicy asian beef dish, and finished the meal with this trio of sorbets. We were finally delivered to our flight via a Mercedes Limo. My husband admitted he was glad I 'forced' him to go. Good thing we ate in the lounge because our FRA-ORD flight had the most discordant menu I'd ever experienced! Reindeer meat, seaweed salad, and olive ice cream? Seriously?!
After years of reading about it on FT and Boarding Area Blogs, I finally had my chance with a 3.5 hour layover in Frankfurt. Unfortunately 30 minutes of residency was used up trying to get directions from Lufthansa employees! It took 5 attempts (2 employees directed us to their usual lounges, one had no idea the FC Terminal existed, one told us it was for travelers with FC travel originating in Frankfurt and not making connections and one told us it was too far to walk). Seriously LH! That's entirely unacceptable! My husband was ready to give up and go to the regular lounge, but I would have none of it. I finally found a major service center and refused to leave without appropriate guidance. We finally did make it, after going through passport control and leaving the terminal, and am I glad I did! It lived up to all I had read.
The lounge was huge, with a full service restaurant, bar, cigar lounge, showers, spa, leather sofas, large screen TV's, and personalized service. We had the chef make his 'specialty of the day', a spicy asian beef dish, and finished the meal with this trio of sorbets. We were finally delivered to our flight via a Mercedes Limo. My husband admitted he was glad I 'forced' him to go. Good thing we ate in the lounge because our FRA-ORD flight had the most discordant menu I'd ever experienced! Reindeer meat, seaweed salad, and olive ice cream? Seriously?!
Last edited by Jetpuffed; Aug 4, 2012 at 1:37 pm
Aug 3, 2012, 11:55 am
#35
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Jetpuffed, good on you! There's a great story of perseverance with a worthy payoff at the end. Olive ice cream is actually much better than it sounds, but I, too, would pass on reindeer and seaweed. Blech.
(There is a wonderful set of instructions in this forum, complete with pictures, on how to walk to the terminal - but you have to know that in advance, print it out, and bring it with you. I am very indebted to newbierunner who documented it. I was finally brave enough to walk there myself and found it very simple.
I wasn't patient enough to find the thread, but here is the set of Flickr pictures: http://www.flickr.com/photos/2628497...7628710700727/)
(There is a wonderful set of instructions in this forum, complete with pictures, on how to walk to the terminal - but you have to know that in advance, print it out, and bring it with you. I am very indebted to newbierunner who documented it. I was finally brave enough to walk there myself and found it very simple.
I wasn't patient enough to find the thread, but here is the set of Flickr pictures: http://www.flickr.com/photos/2628497...7628710700727/)
Aug 3, 2012, 2:50 pm
#36
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
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(There is a wonderful set of instructions in this forum, complete with pictures, on how to walk to the terminal - but you have to know that in advance, print it out, and bring it with you. I am very indebted to newbierunner who documented it. I was finally brave enough to walk there myself and found it very simple.
I wasn't patient enough to find the thread, but here is the set of Flickr pictures: http://www.flickr.com/photos/2628497...7628710700727/)
I wasn't patient enough to find the thread, but here is the set of Flickr pictures: http://www.flickr.com/photos/2628497...7628710700727/)
Sorry to hear about all the hassle, Jetpuffed. What you were told about the FCT being only for FC passengers originating in FRA is actually LH's 'official' policy and what you expect to hear if you ask most LH employees (if they know about the existence of the FCT at all!)
Last edited by NewbieRunner; Aug 3, 2012 at 2:59 pm
Aug 4, 2012, 12:49 pm
#37
Join Date: Oct 2010
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It's amazing that something so small can have such a great effect for Lufthansa's buzz marketing.
Great work LH.
Great work LH.
Aug 4, 2012, 1:53 pm
#39
Join Date: Dec 2005
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I got my Olympic Duck!
I've been trying to find LH ducks on EBay but with no luck.. Besides actually flying 1st any suggestions on how to located these little treasures ?
Aug 4, 2012, 9:21 pm
#40
Join Date: Aug 2011
Posts: 2,187
Also must agree with you on the menu - pretty awful selection all around. LH is trying too hard with these esoteric choices and it seems that the westbound menu has the perfect storm of odd items. The olive ice cream was ok, but I went with the "koingsberger Klopse" to be safe (meatballs). Moreover, whoever came up with the idea of catering a morning west coast arrival (ie: 11a.m at Seattle) with a lunch menu featuring octopus and anchovies? Um, breakfast would have been nice after the forced "westbound lights out " one has to endure now. LH is doing some weird things...
Aug 5, 2012, 1:28 am
#41
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Aug 6, 2012, 12:59 pm
#44
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Aug 6, 2012, 1:00 pm
#45
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